Medsen Apotheken owns a chain of 42 pharmacies in the Netherlands with over 550 employees.  The company’s philosophy is to always put the customers’ health first.  This means that pharmacists should be dedicating as much time as needed to each customer.  Medsen Apotheken relies on innovation and implements technology to fulfill this goal.

The Challenge

One of the issues that pharmacies face is prescription delivery times.  Anyone who goes to a pharmacy is familiar with the problem: the medication hasn’t arrived, or isn’t ready when the customer comes to collect it.  “We regularly had to send customers home empty-handed, because their orders had not been delivered,” explains pharmacist Huong Bom.  “Customers would call us in advance to ask about the status of their prescription to make sure their trip would be worthwhile,” continued Bom’s colleague, Thi Tran.  Both pharmacists work at Groot Driene pharmacy in Hengelo, a medium-sized pharmacy.  With the goal of better informing its customers and increasing customer satisfaction, Medsen Apotheken turned to technology to resolve this issue.  They collaborated with Datalogic Business Partner Viridis Nederland in Naarden.

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Overview
UK Fashion Retailer SuperGroup Plc offers quality clothing and accessories through e-commerce, a multi-channel network of stores and wholesale operations. In 2003, the company owner joined forces with a UK designer to develop and create a new in-house brand known as Superdry. This brand offers a wide range of clothing, bags and accessories. It has a wide appeal, capturing elements of “urban” and “street wear” designs with subtle combinations of vintage Americana, Japanese imagery and British tailoring, all with strong attention to detail. 135 UK and European stores, as well as celebrity publicity from David Beckham and Zac Efron, has driven Superdry to become an internationally acclaimed fashion brand sold in over 100 countries.

The Challenge
The popularity of Superdry grew the number of stores at a rapid rate, straining operations. This began to impact sales, as accurate and up-to-date information on inventory was not available. Keeping this in consideration, Superdry decided to upgrade their systems for POS and inventory management. The new automation system would include: hardware for shelf replenishment, inventory management and fast service at the point of sale. All these applications would be performed precisely and quickly on a handheld device to boost efficiency and enhance the shopping experience for customers. Continue reading »

Datalogic has announced the release of 2 new kits for the Gryphon GPS4400 2D presentation area imager. The GPS4400 imager offers the same capabilities and performance as the Gryphon GD4400 handheld scanner, but in a presentation-style form. The lone difference versus the product models currently available, the 2 devices provided in the kit feature a USB interface only (GPS4421) vs. USB and RS-232 cable provided with the GPS4490 kit.

The new kits include the imager plus enhanced USB ‘type A’ cables matching the product color which are also guaranteed for enhanced immunity from environmental disturbances.

For assistance finding the right Datalogic scanner for your needs, contact us at Barcodes, Inc.

Datalogic has announced that their popular QuickScan Mobile line of cordless scanners will be coming to end as component availability has allowed  a very limited production rum of these units. Current QuickScan  Mobile customers are invited to place their last purchase orders as soon as possible. Availability of the last run of devices will vary on overall purchase volume.

Unfortunately, Datalogic regrets to announce that all key components needed to produce QuickScan Mobile products have been exhausted before the expected ‘last purchase’ date. As a consequence of this situation, Datalogic will not be able to produce anymore QuickScan Mobile units; therefore, orders can no longer be accepted for the QuickScan Mobile readers.

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