Why Automate Your Picking Solution?
Being right 99% of the time seems like a quality percentage – until you calculate what that 1% actually costs an organization.
- Babies born annually in the United States = 3,932,181
- At 99% accuracy 39,322 babies are sent home to the wrong parents
- Prescriptions filled annually in the United States = 4.27 billion
- At 99% accuracy 42.7 million Rx are filled incorrectly
- Distribution Centers pick 250 million units annually
- At 99% accuracy 2.5 million units are picked incorrectly
- That’s almost 7,000 units picked incorrectly every day if working 365 days/year
- At 99% accuracy 2.5 million units are picked incorrectly
Medsen Apotheken Saves Time and Improves Customer Experience with Datalogic’s Gryphon
Medsen Apotheken owns a chain of 42 pharmacies in the Netherlands with over 550 employees. The company’s philosophy is to always put the customers’ health first. This means that pharmacists should be dedicating as much time as needed to each customer. Medsen Apotheken relies on innovation and implements technology to fulfill this goal.
The Challenge
One of the issues that pharmacies face is prescription delivery times. Anyone who goes to a pharmacy is familiar with the problem: the medication hasn’t arrived, or isn’t ready when the customer comes to collect it. “We regularly had to send customers home empty-handed, because their orders had not been delivered,” explains pharmacist Huong Bom. “Customers would call us in advance to ask about the status of their prescription to make sure their trip would be worthwhile,” continued Bom’s colleague, Thi Tran. Both pharmacists work at Groot Driene pharmacy in Hengelo, a medium-sized pharmacy. With the goal of better informing its customers and increasing customer satisfaction, Medsen Apotheken turned to technology to resolve this issue. They collaborated with Datalogic Business Partner Viridis Nederland in Naarden.
Infographic: The Wireless Challenge for the Hospitality Sector
Meeting guest’s needs and expectations are the core concern for any hospitality environment. With people being more mobile than ever, reliable and accessible wireless connectivity are not different than room service or room cleaning.
Zebra’s wide offering of wireless access points and controllers allow you to create a network that is designed to meet your specific needs no matter the size of your application. Keep customers happy while empowering your workforce with a wireless network that works for you.
In the Era of Digital Technology, the Personal Touch Still Makes a Difference
The Power of Personalization: Consumers Increasingly Seek Customized Offers
It seems everyone today boasts a public profile on social networks from Facebook and Twitter to LinkedIn. And in the e-commerce space, consumers have become armchair critics, commenting on retailers, products and services via customer reviews. In turn, notions of privacy have been upended in the era of social sharing.
So it’s not surprising that most shoppers (74%), are willing to share some level of personal information with retailers, such as their age, likes, dislikes and purchasing history. As a bargain never goes out of style, those shoppers reluctant to share are swayed most by discount offers to provide their personal information. But they expect personalized product and sales offers in return.
One-size-fits-all retail promotions and blanket sale offers, like a diaper coupon emailed to a woman without children, seem woefully archaic today.
Shoppers prefer receiving personalized offers, for example, before leaving home via email rather than in the store so they can plan ahead. That’s because consumers often research products online, or “webroom,” before heading to the store to make a purchase. By contrast, once consumers are near a store or shopping its aisles, a relevant text offer is preferred, shoppers surveyed said.Retailers now make product recommendations based on shoppers’ purchasing patterns. That’s helped condition consumers to expect offers targeted directly at them.But while consumers increasingly expect retailers to be clued in to their needs with customized offers, they want to determine themselves how they get those offers. Once they’ve set the agenda, they’re open to a variety of marketing tactics.
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Infographic: Warehouse to Register with Zebra and Barcodes, Inc.
No matter the retail application, Barcodes, Inc and Zebra have the cutting-edge technology and solution-based experience to empower your business from warehouse to the register.
Battling Pests with the Datalogic ELF PDA
The pest control industry has changed dramatically, evolving from the antiquated perception of a technician armed with chemicals ready to do battle against bugs and rodents. Today’s pest control technician is armed with technology like mobile computers and scanners that keep him efficient and effective while optimizing customer service.
In the Ohio Valley, Okolona Pest Control is the perfect example of a modern pest control operation. Okolona Pest Control is a multifaceted service company that offers pest control and pest damage repair. The company has roots reaching back to 1972 when it was founded. This third generation, family run operation has grown to over 84 employees that provides services to residential and commercial clients from Southern Indiana to Northern Kentucky. Okolona also services AIB inspected food processing facilities. AIB has strict standards for documentation and inspection to assure safe production of food products.
The Challenge
When the company started, each technician carried a clip board with the necessary account paperwork and daily route. Notes and services performed were hand written and invoicing was manual. All the paper was brought back to the office for data entry. Changes in regulations increased the documentation requirements and, as the company grew, the amount of paper created and stored also increased.
