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Grocery Shoppers Are Expecting Three Things. Are You Delivering Them?

Posted April 30, 2021

Price, convenience, and speed are key trademarks when it comes to current customer expectations. However, positive customer experiences have also become a driving factor in securing customer loyalty and profitability. Studies show that shoppers can spend up to 140%1 more after engaging in a positive shopping experience. On the flipside, negative experiences are more likely to be shared between current and prospective shoppers, impacting brand identity and decreasing sales. While expectations can vary from brand to brand, today’s customers generally anticipate…

  1. Omnichannel options – Online shopping is most certainly here to stay. It is expected that as much as 70%2 of shoppers in the US will be purchasing groceries online since it serves as both a convenient and safe way to shop.
  2. Contactless pickup – Similar to online shopping, BOPIS and curbside pickup have also grown in popularity due to their convenience and safety.
  3. Personalized experiences – Studies show that 43%3 of customers expect some sort of personalized service from stores in response to their loyalty. 

What would seamless hassle-free grocery shopping look like?

To surpass these three common expectations, Barcodes, Inc. recommends targeting the following areas within the supply chain.

  • Faster shelf replenishment – Simply put, if products aren’t visible on shelves, customers can’t buy them. That’s why quick cycle counting and fast replenishment are crucial to avoid out-of-stocks. Mobile technologies such as Zebra’s touch computers and hands-free scanners can enable real-time inventory updates as associates scan products immediately during stock counts.
  • Intelligent point-of-sale – The longer customers wait in line, the less likely they are to return. Faster data capture through devices like Zebra’s enterprise scanners and MP7000 scanner can help accelerate checkout while empowering self-checkout lanes and loyalty scanning.
  • Quicker order picking – As associates adapt to accommodate BOPIS transactions, they must move faster and more efficiently to assemble orders within stipulated time frames. Real-time inventory locationing can help reduce pick paths, accelerating order assembly.

Download our flyer for more areas of optimization.

While these are optimum areas to start enhancing the grocery storefronts, there are many other ways to deliver seamless shopping experiences. Leverage Barcodes, Inc.’s expertise in developing a smoother shopping experience, equipped with user-friendly technologies that put the customer experience first. Contact us today for a free consultation.


1 The true value of customer experiences. Deloitte. 2018.

2 Djordjevic, Milos. 20 Incredible Online Grocery Shopping Statistics for 2021. Save My Cent. Feb 6, 2021

3 Wollan, Robert et. al. Put Your Trust in Hyper-Relevance. Accenture Strategy. 2017.

Revolutionizing Data Capture in Retail

Posted December 10, 2020

The Code Reader 950 (CR950) is an easy-to-use, durable barcode reader that thrives in fast-paced, retail environments. Its lightweight, ergonomic design makes it comfortable to use during long shifts, and will seamlessly transition from in-stand to out-of-stand reading. For increased efficiency, users can select motion detection barcode reading mode.

Purpose-built for retail, the CR950 rapidly decodes 1D and 2D barcodes and its unmatched durability makes it an investment that will last. Optionally, the driver license parsing feature speeds up in-store credit applications and loyalty form processes, while accurate scanning of mobile device screens maximizes the scanner’s productivity in retail environments.

Features:

  • High speed, omnidirectional reading of all 1D, 2D, Postal barcodes
  • Manual or automatic triggering
  • User feedback with customizable visual, audible, and haptic indicators
  • Compatible with Code’s rapid disconnect USB and RS232 Affinity cables
  • Patented glare reduction technology for reading barcodes on shiny surfaces
  • Customizable Driver License parsing
  • Reads barcodes on mobile device screens

A fast, versatile device, the Code Corp CR950 is an unbeatable addition to your retail operation.

Shop the Code Reader 950 online or Contact your Barcodes, Inc. Account Manager for more information.

A Rugged Partnership Built to Last

Posted September 29, 2020

The leading provider of enterprise mobility solutions, Infinite Peripherals, announced a partnership with OtterBox to provide a full ecosystem of scanning and payment solutions for the OtterBox uniVERSE Case System.

As Ronan LePoupon, Vice President of Commercial Sales for Otter Products LLC said “Infinite Peripherals is the ideal partner for the OtterBox uniVERSE Case System in the enterprise mobility space. This partnership benefits the commercial customer by making mobile form factor no longer a limitation when deploying large enterprise mobile solutions.”

The first product to benefit from this partnership is the Infinea Tab Lite, a lightweight modular point-of-sale device that can accept MSR and NFC payments. Designed to attach and detach seamlessly with OtterBox uniVERSE case for various iOS devices, including iPad, iPad Mini, and iPhone Plus. Retail businesses can be untethered to service their customers at any point around their store.

Epson TM-U220 Ideal for Kitchen and Bar Receipt Printing

Posted July 21, 2020

What Are The Benefits of the Epson TM-U220 Kitchen Receipt Printer?

The Epson TM-U220 kitchen and bar receipt printer is a compact and designed for high-speed receipt printing. It has been tested and certified with most of the common mobile point of sale applications and is capable of printing directly from iOS, Android and Windows consumer and enterprise-grade devices. Check out what makes the Epson TM-U220 the receipt printer to deploy in your kitchen or bar:

  • Mobile Point of Sale (POS)-friendly
  • Compatible with iOS, Android and Windows devices
  • DHCP-enabled configuration available for easy IP/Network configuration
  • Supports 802.11a/b/g/n with 2.4GHz compatibility
  • Prints up to 6 inches per second
  • Two-color printing for highlighting offers or order exceptions
  • Right-side up printing for kitchen orders
  • ENERGY STAR qualified
  • Available in dark gray or cool white
  • 2-year limited warranty

Where Does the Epson TM-U220 Fit?

The Epson TM-U220 receipt printer is ideal for Retail, Hospitality and Restaurant environments where a receipt printer is required in the kitchen or underneath a bar counter.

In kitchens, receipt printers need to be able to withstand higher heat temperatures, print in multiple colors to identify special requests, come equipped with buzzers for new orders and auto-cutters for easy retrieval. The Epson TM-U220 is equipped with all these features and so much more.

Contact us today for a free assessment and see if the Epson TM-U220 is right for your kitchen or bar.

Go Beyond Customer Expectations with a Cannabis POS System

Posted June 24, 2020

In order to keep customers happy and on the move you need to streamline your Point of Sale (POS) system. What better way to complete your custom cannabis POS System than with Epson’s TM-T88VI receipt printer.

High demand leads to many retail environments facing queue issues with printers which ultimately slows down transactions and the check out process. The TM-T88VI receipt printer was designed to keep the queue running smoothly through its Server Direct Print Technology. This allows the receipt printer to print online orders from a web server directly to the printer.

Epson’s TM-T88VI is perfect for dispensaries who want to develop effective new ways of interacting with customers, and also for those who just want to run a traditional or permanent combined system.

Need to pair the TM-T88VI receipt printer with a cannabis retail platform? Follow the link to read more! CLICK HERE

Contact Barcodes, Inc. today to discuss your dispensary and Point of Sale needs and discover how Barcodes, Inc. and Epson can help.

How to Operate a Pharmacy in the Age of Social Distancing

Posted June 2, 2020

How Have Pharmacies Been Impacted in the Age of Social Distancing?

The rise of the current health crisis has many pharmacies feeling the increased pressure to continue to operate while keeping their customers and employees safe. Furthermore, many pharmacies have limited their in-store traffic, closed stores altogether and restricted prescription pickup to drive-thru and curbside only. Pharmacies are delivering essential goods and services in an efficient manner. Whether it be in-store, drive-thru or curbside, pharmacies are looking to reduce the exchange of personal items such as insurance cards, ID cards, loyalty cards and digital coupons and the time customers spend waiting in line. Pharmacies are now accelerating their evaluation and deployment of dedicated secondary scanning devices.

How Can Barcodes, Inc. and Honeywell Deploy a Safe Pharmacy Solution?

Honeywell’s lineup of barcode scanners offer a safer alternative, while allowing for increased productivity. Their ability to accurately read 1D and 2D barcodes the first time eliminates wasted seconds from every transaction, while minimizing unnecessary contact, and allowing for

servicing of more customers. Honeywell’s barcode scanners are simple to integrate with existing IT infrastructure, shortening ramp up times and getting critical tech in place to meet today’s demand. Couple your hardware solution with Barcodes, Inc.’s TrueSupport to get the best service from a expert staff.

The Honeywell Xenon Extreme Performance (XP) 1952h is a reliable handheld healthcare barcode scanner with disinfectant-ready plastics that withstands the effects harsh cleaning agents while minimizing the spread of infectious diseases.

Meanwhile, the Honeywell Genesis 7580g hands-free presentation scanner is ideal for a retail point of sale counter environment where the customer can experience a contactless payment and mobile couponing experience.

Contact us today for a free assessment and see if your pharmacy is equipped to handle the age of social distancing to keep your customers and staff safe.

Complete your Custom Cannabis Point of Sale

Posted December 19, 2019

Complete your custom cannabis point of sale with Epson’s TM-T88VI receipt printer and the Flowhub cannabis retail platform to streamline your business transactions and point of sale station at your store.

Improve your checkout times with the Epson TM-T88VI fast printing receipt printer. Pair it with Flowhub platform you can effortlessly sell, manage, optimize, and expand your business with the industry leading platform. Read the infographic below and contact Barcodes on ways you can complete your custom cannabis point of sale solution.

Complete your custom cannabis point of sale with the Epson TM-T88VI receipt printer and Flowhub cannabis retail platform.

Increase Point of Sale Productivity with Zebra DS9900 Series

Posted October 31, 2019
Zebra DS9900 Barcode scanner can speed up your checkout line to increase customer satisfaction.

Give shoppers the checkout experience they expect with the Zebra DS9900 barcode scanners. A one of a kind hybrid barcode scanner that provides maximum flexibility offering both handheld and hands-free scanning. Customers can experience shorter check out lines, a speedy transaction, and attentive service that will keep them coming back again and again.

The Zebra DS9900 barcode scanners can provide everything that your business needs to keep the checkout lines flowing. Employees can quickly scan items of all sizes and read barcodes in any directions and condition. Increase productivity with rapid fire scanning, capture mobile coupon from customer’s phone, and also the option to incorporate RFID in your business to read or deactivate RFID tags for real time inventory. The benefits are endless!

Futhermore, increase participation in loyalty programs and credit cards. The DS9900 scanner to capture driver’s license parsing to verify age or auto-populate credit card applications or loyalty applications to save time on data entry with a faster sign- up process. Optimize your point of sale with the DS9900 barcode scanner, scan in handheld or presentation mode based on the different requirements to reach items easily in cart.

Zebra DS9900 barcode scanners improve checkout process to increase accuracy and efficiency at the point of sale.

Boost productivity in POS with these series of applications:

  • Handheld or hands-free to handle a mix of items
  • Doubles as a document scanner- can capture images of checks and documents
  • Identify poor-performing barcodes
  • Read driver’s license data that can populate on applications

Features:

  • Increase speed with superior 1D and 2D barcode scanning capabilities
  • Seamless switching from handheld and hands-free mode
  • Capture coupons, and loyalty cards from mobile displays
  • Superior scanning range requires less precision when positioning items
  • Read driver’s license data to verify age
  • Read/write UHF RFID tags on new inventory or returned goods
  • Optional EAS support to deactivate EAS tags during checkout

Contact Barcodes and find out how the DS9900 barcode scanners can keep your lines moving and your customers happy.

Bematech LE1015 Touch Monitor

Posted September 26, 2019

In retail and restaurant industries, touchscreen monitors can provide a wide variety of benefits from ease of use and accessory integration that can make the checkout process faster and easier. From checkout to loyalty and promotions, the touchscreen can provide associates with data on customer preferences to create targeted promotions that increase sales and customer satisfaction. Equip your workers with the right tools to improve your operations, increase profit, and satisfy customers.

Introducing the Bematech LE1015 true flat, bezel free touch monitor that is engineered to meet the requirements of retail and restaurant operations as part of the point of sale solution. An affordable touchscreen that’s built with a 15 inch resistive touchscreen and solid base with extra stability for any fast paced environments. The LE1015 can also support integrated magstripe reader and second LCD customer display to enhance the worker and customer experience.

Enhance customer experience at the checkout line with Bematech LE1015 Touch Monitor.

Features:

  • True-flat, bezel-free design
  • Durable and sturdy base
  • Support 3-Track MSR, VFD, & LCD customer display options
  • Reliable performance
  • Standard DB15 VGA connector
  • Built-in universal power supply
  • Built-in speakers
  • USB touch interface

Benefits:

  • Increase efficiency in checkout line
  • Enhance customer experience
  • Accurate order placement
  • Versatile placement- optional wall mount
  • Cost effective

Increase productivity and customer satisfaction with the Bematech LE1015 Touch Monitor. With touchscreen point of sale technology, workers can have immediate access to all the features needed to ring up sales and process payments. Optimize labor and provide the equipment for associates to handle the demand of your store to help grow your business.

Check out other accessories that can be paired up with the Bematech LE1015 to enhance your point of sale counter.

Improve your point of sale operations with the Bematech cash drawer that is compatible with the LE1015 touch screen.

Pair up with Bematech’s I-150 or I-500 barcode scanner for high speed reading of 1D & 2D barcodes. Which quickly identifies barcodes on products and digital screens for loyalty codes. Along with Bematech’s LR2000 thermal receipt printer that can accelerate the checkout process with fast printing up to 9.8 inches per second. Contact Barcodes and learn more about how the Bematech’s LE1015 touch monitor and other point of sale products can help you enhance your checkout process.

Citizen’s CT-S310II The Eco-friendly Receipt Printer

Posted August 28, 2019
Increase efficiency at the check out counter with Citizen CT-S310II receipt printer.

When it comes to choosing a receipt printer for your restaurant or retail store’s POS (point of sale) system, you need a printer that is efficient, long lasting and small footprint. Introducing the Citizen’s CT-S310II receipt printer that is environmentally friendly, cost conscious, and durable for your daily point of sale activities.

Naturally green concept to cut cost and power consumption and its long life print function can extend the printhead life to 200km or more. Increase productivity in your daily operations, with the Citizen CT-S310II’s easy maintenance and media loading to save downtime and effectively cut cost and paper waste. Thoroughly tested printer performance and various connectivity possibilities for your POS system to support multiple platforms and future proof your investment. Efficient receipt printing, robust, and powerful everyday use makes it the ideal printer for applications in retail, hospitality, kitchen, ticketing, and more!

Citizen CT-S310ii eco friendly receipt printer thermal receipt printer fulfills today's demand for fast checkout times.

Features:

  • Direct Thermal printing technology
  • Print Speed: 160mm/sec
  • Dual interface: USB+ Serial or USB+ LAN
  • Compact design to save counter space
  • Rugged design for heavy use
  • Easy integration and installation
  • Easy paper loading
  • Guillotine cutter: full and partial
  • Energy Star compliant – low power consumption

Performance makes the difference, the Citizen’s CT-S310II receipt printer can provide high performance with a small footprint and makes it easy to fulfill today’s customer’s demands. Low cost, high speed, energy efficient, and environmentally friendly! Contact Barcodes for the Citizen CT-S310II receipt printer ,an easy to use and durable receipt printer to increase productivity and create a better checkout experience to your customers.

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