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 |
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no support |
oem contract |
true support pro |
true support enterprise |
Live Tech Support ( 7:30am - 5pm CST ) |
$ / hr. |
$ / hr. |
✓ |
✓ |
Software /Firmware Updates |
|
✓ |
✓ |
✓ |
Comprehensive Repair ( wear & tear ) |
|
✓ |
✓ |
✓ |
High Priority Repair |
|
|
✓ |
✓ |
Device Troubleshooting ( via phone ) |
|
|
✓ |
✓ |
Device Setup |
|
|
✓ |
✓ |
Manufacturer RMA portal |
|
|
✓ |
✓ |
Mobile Device Management |
|
|
|
✓ |
|
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$ |
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