In today’s highly competitive industry, it’s essential that receipt printers are fast, reliable, and versatile. The TB4 is all of that and more. Being Epson compatible it offers easy installation, and eliminates the headaches that typically come with setting up and installing a new printer. Touch Dynamic understands the direct correlation between printer weight and ease-of-use. The TB4 weighs in at a low 1.5 pounds making it easy to service and load.

Touch Dynamic’s state-of -the-art thermal receipt printer boasts a print speed of 9.8 inches per second (250 mm/sec). It’s available in dual interfaces either Serial/USB or Ethernet/USB and includes all necessary cables for implementation.

TB4 Features and Benefits:

• Drop in Paper Loading
• Wall Mountable
• Print Resolution 203 dpi (8 dots/mm)
• Cutter: 1 million cut life
• Paper Type: Thermal Paper
• Paper Max Width: 3.12 inches (79.5 mm)

By far, the largest single contributor to POS system operating costs is the receipt printer. It is the only part of the POS system that requires supply items and it also requires more attention than any other POS peripherals. In the new era of POS system open architecture, retailers have the chance to select from many choices, a printer that provides them with the least “trouble” and operating expense. A shift in printing technologies, which has just gotten underway in the POS arena, is beginning to provide retailers with reduced operating costs.

Thermal printing is fast replacing impact printing in many key retail sectors. By its very nature, impact printing wears out parts faster and requires more frequent maintenance. Impact printers also require more attention because they have two supply items; ribbon and paper. Loading paper is complicated by the fact that the paper must be threaded under the ribbon. Nearly everyone has experienced the annoyance of waiting in line while the check out clerk goes looking for the resident paper/ribbon loading guru. With thermal receipt printing, their are no impact parts to deal with.

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Regardless of the application, having enough printing supplies on hand is essential to avoid any hold ups in daily operations. Keeping enough thermal receipt paper on hand also means making sure its stored properly so you don’t end up wasting money and more time. With the following 3 rules you’ll keep your thermal paper safe and ready for action when you need it.

Keep away from heat

Excessive heat will cause your thermal paper receipt to turn gray at best or turn completely black and illegible at worst. You should always store your thermal paper receipts away from heat sources. Sunlight will also fade your receipts faster than the normal rate. As a general rule it is best to store your paper in a cool, dark, and dry location to ensure the longest use from it.

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The switch over to thermal receipt paper has become commonplace across most  retailers due to the cost savings and faster printing it offers. While these thermal paper receipts get us out of the store faster, there is a downside. Thermal paper receipts can fade, are sensitive to heat,  and require proper storage to ensure you get the most of them.

To better understand the best way to handle thermal receipt paper it helps to know how exactly it works. Thermal paper has a special heat sensitive coating which purchase information is heat transferred onto as the paper runs through the receipt printer. The coatings can be affected by a variety of things; heat and exposure to direct sunlight being the primary problems.

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Question

My Star thermal printer feeds paper but is not printing at all.

Answer

The cause could be that the paper is not thermal-coated or it was loaded upside down. To verify that the roll is thermal-coated, scratch the surface of the paper with a coin or nail. If the top coat shows a gray mark where the scratch was made, the paper was thermal-coated. Next, verify the thermal paper was loaded correctly and try printing again (see illustration).

For additional assistance with or finding the right Star printer for your needs, contact us at Barcodes Inc.