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Zebra Printers Unable to Print After Installing Windows Update

Posted July 12, 2021

It has become evident that after installing KB5003690 or later Windows Security updates (including out of band updates, KB5004760 and KB5004945), users are having issues printing to certain printers. The issues are primarily found with receipt and label printers that connect via USB.

Printers affected include all printers running Windows 10 versions 21H1, 20H2, or 2004 and all printers running Windows Server 20H2 or 2004. Zebra printers have been impacted, as well as other brands and models.

Windows is aware of the issues affecting multiple brands of printers when printing from PCs that have been recently updated via the Windows Update Service (KB5004945, KB5004760, or KB5003690). They have found that the most common symptom is print jobs being sent, but not actually printing.

This issue is observed after users install the Windows 10 out-of-band security update KB5004945 (or previous updates, KB5004760 and KB5003690). The KB5004945 security update addresses a remote code execution exploit in the Windows Print Spooler service, known as “PrintNightmare,” documented in this article.

The following are the affected Windows 10 versions and their Update KB IDs (build numbers):

  • Windows 10/Windows Server version 21H1, 20H2, 2004 – KB5004945 (Builds 19041.1083, 19042.1083, and 19043.1083), including previous updates KB5004760 (Builds 19041.1082, 19042.1082, and 19043.1082) and KB5003690 (Builds 19041.1081, 19042.1081, and 19043.1081)

Please see the links below to view the steps being taken to address these issues across multiple versions of Windows:

WindowsVersionLink
Windows 1021H1https://docs.microsoft.com/en-us/windows/release-health/status-windows-10-21h1#1647msgdesc
Windows 10 and Windows Server20H2https://docs.microsoft.com/en-us/windows/release-health/status-windows-10-20h2#1647msgdesc
Windows 10 and Windows Server2004https://docs.microsoft.com/en-us/windows/release-health/status-windows-10-2004#1647msgdesc

Helpful Information:

How to Create a Printing Solution That Grows With Your Business

Posted March 16, 2021


Compared to other prominent warehouse tools like mobile computers and scanners, labeling systems are relatively low-cost, yet they play a vital role in securing inventory accuracy for proper stock counts. As supply chains become more fast-paced, growing businesses may require a scalable and easy-to-use identification solution to:

  • Eliminate manual data entry
  • Prevent downtime from printer jams
  • Maximize printhead lifespan
  • Shave off wait times from printing stations

To remain competitive in today’s demanding market, printing and labeling solutions must be adaptable, scalable, and cost-effective, much like Zebra’s Warehouse Printers featured in our video below:

Assessing Your Printing Solution

When evaluating your options, Barcodes, Inc. recommends that you consider the following questions:

1. Can printers handle sudden high printing volumes?

As seen in previous years, order demand can change drastically in a matter of days, automatically ruling out consumer-grade printers as an optimal choice. Enterprise-grade printers such as Zebra’s barcode label printers come in varying sizes to fit different workspaces while harnessing durable printheads, intelligent printing software, and trusted security to prevent breakdowns and cyberthreats during peak seasons. The result is a printing solution that can readily handle greater demand without compromising uptime.

2. Can printers be mobilized?

While industrial and desktop printers can successfully deliver needed labels, they may not be the best mobility choice. Past studies have shown mobile printers to boost processing time by as much as 62% while reducing picking times by almost 50%. This frees up your staff to accomplish other important tasks faster while increasing printer availability without more wait times.

3. Which labeling supplies will I use?

Lastly, efficient printing systems heavily depend on your chosen consumables since they directly impact your hardware’s printhead. Inferior consumables can scratch printheads over time, leading to jams and downtime. On the flipside, smoother quality thermal ribbons protect printheads while retaining legibility in varying conditions, ultimately decreasing operational costs.    

As leaders in scalable optimization for big and growing businesses alike, Barcodes, Inc. is ready to assist you in navigating through these questions to create a tailored printing solution that matches your needs. Contact us today to see how you can begin your solution design for seamless deployment and maintenance. 

Free Zebra Setup Utilities Simplify Zebra Label Printer Setup

Posted July 2, 2009

Zebra logoZebra is now offering free Zebra Setup Utilities software for many different models from its line of thermal label printers.

With the software, you can quickly and easily configure select Zebra desktop, midrange and high-performance printers right out of the box—no need to create and send complex command scripts. Advanced features, such as a terminal window, let you communicate directly to printers connected via USB.

Easy-to-use wizards quickly guide users through configuration, whether you are adding a new printer, moving an existing printer to a new location or looking to add new capabilities. All it takes is a few clicks.

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