The Veteran’s Health Administration (VHA) is the largest integrated health care system in the United States (U.S.). In FY 2012, VHA delivered clinical services to approximately 6 million Veterans out of 8.8 million enrolled. VHA operated a wide range of facilities and programs including 152 hospitals, and 821 community based outpatient clinics. Each location strives to excel in six metrics: Effective, Equitable, Safe, Timely, Patient -Centered, and Efficient.

The introduction and administration of ID card and visitor management tackled both the Safe and Efficient quadrant. With the vast number of independent facilities, the VHA benefits by tracking their physicians, medical staff, patients and visitors. For permanent employees, the hospital increases security by providing ID Cards to registered employees of the hospital, enabling their personnel to access certain parts of the building without limitation. The badging of employees also provides extra security to patients who know which employees are registered with the hospital.

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