Transform Kitchen Operations Through Digital Workflow Automation

Whether you are running a quick-service restaurant (QSR) or a small restaurant operation, nothing impacts business success more than efficiency, accuracy, and clear communication. Relying on paper tickets and manual processes are outdated operating workflow that slow down service and introduce costly errors. Modern kitchen operations require digitization solutions—like the Epson® TrueOrder™ Kitchen Display System (KDS) offered by Levata—that deliver an affordable, easy-to-install, and highly configurable solution designed to improve overall kitchen operation performance.

From order entry through food preparation and fulfillment, TrueOrder KDS helps restaurants reduce mistakes, minimize paper usage, and keep teams aligned during peak service times. Built specifically for demanding restaurant environments, it combines intuitive software with flexible hardware support to fit a wide range of kitchen layouts and workflows.

Designed for Real-World Kitchen Operations

At the core of TrueOrder is its ability to adapt to how your kitchen actually works. The system supports up to nine stations, allowing orders to be intelligently routed to the right prep areas for parallel processing. This enables kitchens to optimize throughput, reduce bottlenecks, and ensure each station focuses on what it does best.

Customizable display views are available for kitchen staff, expediters, and customer-facing displays, all operated through intuitive touch controls or traditional bump bars. Flexible grid layouts make it easy to highlight key order details, prioritize items, and keep teams focused on what matters most during service. For restaurants that want to reinforce their brand, logos can be added directly to displays for a consistent, professional look.

Epson® TrueOrder™ KDS: Key Features & Specifications At-a-Glance

Designed specifically for fast-paced restaurant environments, Epson TrueOrder KDS delivers flexible configuration, reliable performance, and intuitive operation without adding IT complexity.

Core System Capabilities

• Supports up to 9 kitchen stations for optimized, parallel food preparation workflows
• POS-agnostic design works with traditional and tablet-based POS systems—no software modifications or special licenses required
• Digital order routing sends tickets directly to the correct prep, expo, or customer-facing stations
• Local network operation ensures reliability with no Internet connection required

Customizable Workflow & Display Options

• Configurable views for prep stations, expo stations, and customer-facing displays
• Flexible grid layouts help prioritize items, highlight modifiers, and improve visibility
• Touchscreen and bump-bar support to match staff preferences and kitchen environments
• Brand customization allows logos to be added to multiple displays for a polished, professional look

Hardware & Device Compatibility

• Versatile device support including all-in-one touchscreens and media player devices
• Compatible with Epson receipt and label printers to enhance kitchen communication
• On-demand labeling for order numbers, modifiers, bag contents, customer names, QR codes, and branding

Simple Setup & Management

• Easy installation with support for multiple hardware configurations
• Browser-based configurator utility accessible from most devices with a web browser
• Quick staff onboarding thanks to an intuitive, easy-to-learn user interface designed for QSR and small restaurant environments

Built for Accuracy & Efficiency

• Eliminates lost or illegible paper tickets by digitizing the entire kitchen workflow
• Improves order accuracy by clearly displaying real-time order information at each station
• Reduces paper usage while increasing speed, consistency, and communication during peak hours

This combination of flexible configuration, reliable performance, and easy deployment makes Epson TrueOrder™ KDS an ideal solution for restaurants looking to modernize kitchen operations without added complexity or cost.

A Complete Epson POS Ecosystem

TrueOrder integrates seamlessly with Epson’s industry-leading Point-of-Sale (POS) printing solutions. Epson label printers enable personalized, on-demand labeling for virtually any hospitality environment, while Epson receipt printers deliver high-performance thermal printing for PC POS, mPOS, and cloud POS systems. Backed by decades of reliability, these solutions help create a cohesive, dependable kitchen workflow.

Optimize Your Kitchen with Confidence

The Epson TrueOrder Kitchen Display System delivers an affordable, reliable, and fully customizable way to digitize kitchen operations. By improving accuracy, streamlining workflows, and simplifying setup, TrueOrder helps restaurants operate more efficiently today—while staying flexible for the future.