Since Noble Plumbing Supply and Trade Plumbing Supply merged to form Noble in 1997, the wholesale supplier of plumbing, HVAC, hydronics, industrial, building maintenance and fire protection products, has grown to more than 50 branches and counting, becoming the largest wholesaler in the greater Toronto area and one of the largest in all of Ontario. With recent expansion into both Quebec and British Columbia, Noble now has more than 200 delivery trucks and 24-hour service.

With growth came the need for a better proof of delivery (POD) system. The company also looked to automate its shipping and receiving process to streamline overall operations. They engaged Intermec by Honeywell and Nuway Software, a custom software solutions provider, to implement a new technology solution for improved signature capture and better shipping, receiving and scanning capabilities.

The solution? A custom software solution from Nuway Software coupled with the Intermec by Honeywell CN50 handheld mobile computer.

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British American Tobacco (BAT) is the market leader in the Romanian tobacco industry. Operations began, as a local affiliate, in 1994 and BAT Romania was founded as a domestic business entity in 1996. Local production began at the company’s Ploiesti factory in 1997. The factory now employs more than 500 staff and produces brands including Kent, Lucky Strike, Pall Mall, Dunhill, Vogue, Viceroy and Rothmans for both local and international markets.

The company’s sales agents had previously been using a range of dot matrix printers for printing all required documents to carry out their daily engagement with customers. However, poor printer performance, costly printer consumables, printer size and issues related to limited connectivity led to BAT looking for a new solution to ensure that their sales agents’ productivity levels were improved. They looked to upgrade to a printer that could withstand the rigours of the field sales environment and that could grow with them in the future.

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