Pioneer POS Is Now ISO 9001:2008 Certified

Posted January 8, 2013

Pioneer POS has annouced that they are now officially ISO 9001:2008 certified by finishing the certification 2 months ahead of schedule. The ISO 9001:2008 audit was performed by the ANSI-ASQ National Accreditation Board (ANAB) accredited Registrar. The ANAB is a signatory of the International Accreditation Forum (IAF), and multilateral recognition arrangements for quality management systems and environmental management systems. This certification helps Pioneer POS to continue to deliver top performance in the retailhospitality, kiosk, and healthcare industries. The ISO 9001:2008 certification shows the quality of Pioneer POS hardware products and their ever expanding international reputation for excellence and dependability in the POS industry.

Pioneer’s ISO 9001:2008 certification shows current and future customers that they can continue to expect the highest quality products from Pioneer POS. With increased product control and traceability of every component and end product that is manufactured, any issues or defects are identified early, thus having fewer problems or avoiding them entirely. With Pioneer POS’s data collection and analysis being unrivaled in the industry, they are continuously measuring quality performance while improving on them at the same time. The ISO certifications has help lead to product control significantly improving, with production yields rate at an all-time high, and customer satisfaction scores increasing month by month, not to mention that on time delivery now is almost at 100%.

Pioneer POS makes almost its entire product line in the U.S., while many competitors outsource or import products from overseas. With Pioneer’s California based headquarters accredited with the ISO 9001:2008 certification, Pioneer’s position is now solidified as a top tier POS manufacturer. Gee Singgih, Vice President at Pioneer POS, said that “the bottom line is that you want to be competitive, and to do so you have to have strong quality management systems in place which help us to continuously improve our business and manufacturing processes. There is no better way to do that than having concrete proof to show ourselves and our customers that our quality management system in place is effective.” Gee went on to say that “the ISO 9001 certification by a 3rd party can only enhance our already established footprint and breath even more confidence into Pioneer products in the marketplace.”

With Pioneer POS customers and/or regulatory body’s routinely conducting quality surveys and audits on a regular basis, the ISO 9001:2008 certification helps streamline these processes and solidifies confidence in Pioneer POS and the quality products they produce. Gee concluded that “We could not be more satisfied to have the ISO 9001:2008 certification. This really sets Pioneer POS apart from our peers. It is what we expect for ourselves, but more importantly what our clients should expect.”

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