Honeywell Enhances The Retail Customer Shopping Experience

Posted January 20, 2016

Honeywell is showcasing a wide range of solutions designed to help retailers improve the customer experience, enhance store associate productivity and improve profitability in the omni-channel environment at the National Retail Federation’s Big Show, running Jan. 17-20 in New York City’s Javits Center.

Retailers need to create a positive in-store experience for customers in order to build loyalty, increase sales and attract new shoppers. To make digital marketing programs more effective, Honeywell’s 2D scanners such as the Xenon 1900 and the Voyager 1450g simplify the process to redeem coupons from shoppers’ mobile devices.

To help retailers accelerate in-store sales and enable ad-hoc checkout during peak shopping times, Honeywell’s Captuvo line of sleds for Apple iOS devices support mobile checkout apps.

At the event, Honeywell is also demonstrating solutions designed to empower store associates to boost their productivity. With a connected device, such as the Dolphin 75e or the Dolphin CT50 handheld computer, store associates become better salespeople by quickly looking up product inventory, scanning a loyalty card and allowing customers to purchase products without waiting in line.

The omni-channel environment is challenging retailers to identify new opportunities to turn in-store fulfillment of online orders into a profitable venture. Honeywell’s Omni-Channel Retail Voice Solution will be on display to demonstrate how software and hardware used in warehouses and distribution centers can increase order picking efficiency and reduce shelf out-of-stock scenarios in stores.

At the NRF event, Honeywell will provide insights into the future of retail by highlighting partnerships with leading solutions providers that will help retailers create a seamless customer experience in their stores. In addition, Honeywell will feature its partnership with Microsoft and demonstrate Windows 10 operating system support on handheld computers.

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