Citizen Disinfectant-Ready Point of Sale Printers

Posted March 8, 2021

Cleanliness and sanitation are very critical dynamics in healthcare, retail, restaurant, and hospitality; Citizen recognizes that and strives to provide the best-in-class customer service and safety. With disinfecting products and solutions more readily available, it is important to promote a cleaner environment for customers and employees who must come in contact with products.

Citizen’s line of disinfectant-ready printers has been designed to allow for use of various readily available cleaning agents. Observing and implementing the below Cleaning & Care Instructions will play an important role in achieving best practices and results.

The following agents* are compatible with and can be used for cleaning Citizen disinfectant-ready Point of Sale printers:

  • Ethanol 70%
  • IPA (Isopropyl alcohol) 70%
  • Oxydol 3%
  • Sodium Hypochlorite Solution 0.05%

*No other cleaning agents, including the above agents used in concentrations other than those shown, have been tested by Citizen or approved by it for use in cleaning Citizen disinfectant-ready (or other Citizen) printers. Use of other agents or in different concentrations may impair printer performance and/or result in ineffective cleaning and disinfection and pose potential health and safety risks.

Citizen Disinfectant-Ready Point of Sale Printers

Citizen Disinfectant-Ready Printer Cleaning & Care Instructions

Important WARNINGS and Notes

  • Unplug or turn off the printer prior to cleaning.
  • Never spray or pour the cleaning agent directly onto the printer. The cleaning agent should be applied to a soft cloth, which can then be applied to the printer.
  • The cleaning agent should be applied evenly and care should be taken to cover the entire surface to be cleaned.
  • Strictly follow the cleaning agent manufacturer’s instructions (and CDC Guidelines*) for use of its product, including allowing sufficient time after application for the cleaning agent to achieve maximum cleaning and disinfection. Once achieved, cleaning agent residue can be removed by wiping with a damp cloth, ensuring no droplets remain on the printer.
  • Do not mix cleaning agents.
  • Cleaning agents, especially ethanol, which is extremely flammable, should never be used in proximity to high heat or open flame.
  • Wear appropriate protective gear during the entire cleaning process to avoid potential adverse effects from contact with the cleaning agent or from its fumes. Citizen strongly recommends use of gloves, protective eyewear and masks that cover both the nose and the mouth.
  • Ensure that others in the immediate vicinity of the cleaning are also properly protected or are moved a safe distance away from the printer for the entirety of the cleaning process.

*Centers for Disease Control and Prevention (CDC) guidelines for cleaning and disinfection, including cleaning agent use and information, can be found at CDC’s website:  www.cdc.gov

For more information on the cleaning products, take a look a Citizen’s webpage here: https://www.citizen-systems.com/us/support/189/

If you have any questions regarding your Point of Sale Printing needs, please contact us here.

Filed under: Product News,Solutions
Tags: , , , , , , , , , , , , ,