Payment Processing Made Simple with BarcodesInc

Mobile Computer and Custom Software Solution solves internal check processing system problem.

Executive Summary

DST Output came to Barcodes Inc in search of a hardware and software solution that would eliminate errors in their internal check processing system while improving efficiency. The company was interested in automating all of their manual forms and reports while using OCR scanning technology to input check numbers into their database.

The Business Challenge

DST Output prints, mails and electronically delivers bills, statements and other transactional documents for many of the largest financial services, communications, insurance, healthcare, and utilities companies in the world.

At their South Windsor, Connecticut location, internal check processing was being conducted manually. The checks were tracked and entered into various reports by hand. This inefficient process resulted in a loss of productivity, as well as a larger amount of human errors. The errors produced lost revenue and dissatisfied customers.

DST Output was in search of a quicker, more efficient solution to track their internal check processing while eliminating human error.

Solution

In an effort to both reduce error and increase efficiency by automating DST Output’s internal check processing system, Barcodes Inc recommended a solution that included a combination of mobile computing and custom software.

The solution would create digital versions of DST Output’s forms and reports that would integrate directly with their internal databases. A mobile version of the software would operate on a mobile computer that could scan check numbers into the application, thus reducing the human error aspect of inputting the wrong numbers into a pen and paper format.

Since the checks incorporated OCR fonts, Barcodes Inc recommended the Honeywell Dolphin 6500, which is capable of scanning OCR technology. The Dolphin 6500 was also a good option for DST Output due to their requirement for a larger screen size, which allowed for Barcodes Inc to create a custom application that would reproduce the newly automated forms onto a mobile computer screen.

Benefits

After successful development of the custom software application and delivery of the Honeywell mobile computers, DST Output has begun rollout of their new fully automated check issuance system.

This new solution not only eliminates human error created when entering check numbers by hand, but also speeds up the check issuance process.

The Future

Barcodes Inc continues to provide custom solutions that combine software applications with mobile hardware and help companies around the world reduce error while increasing efficiency – in the end saving companies both time and money.