As businesses adapt to the new social distancing norm, contactless signature technology is helping consumers feel safer while interacting and transacting. Not only are businesses having to comply with new mandates, but they are looking for ways to implement contactless signature to keep consumer interaction flowing while maintaining a safe environment for both employees and customers. Implementing contactless signature and temperature screening kiosk technology is an investment worth making to ensure workers stay safe and operations stay running. Register Today for our Free Webinar on Oct. 22nd at 11:30am CST >
What is Contactless Signature Technology and How Does it Work?
Contactless signature technology allows customers to sign forms, fill out information or confirm receipt without having to exchange physical documents, tablets or smartphones with an associate. In contactless signature technology, a form is forwarded from one person to another and rendered to fit any size device or screen. The customer then receives the automated document with pre-determined rules on what they need to edit, fill or sign on the form.
Contactless signature technology is not only a valuable solution for customer-facing businesses but also easy to implement. It utilizes an automated workflow platform to allow users to build a form, set the rules and forward it to an email address. It includes options like “Return to Sender” that will automatically return the form to the associate after a customer is done filling out and/or signing the automated form.
Contactless signature technology is ideal for Field Service / Utilities, Healthcare, Transportation & Logistics / Delivery, Retail and Government organizations that are looking to automate contracts, invoices, proof of delivery, asset tracking and other forms.
What Are The Benefits of Contactless Signature Technology?
- Safety: Contactless signature technology is even more important in a post-COVID world where it is recommended that people social distance or stay at least six feet away from one another. With automated forms there is no need for close human interaction
- Productivity: Paper forms are people and time-intensive that require centralized processing and 1-to-1 handoffs, resulting in a much longer process. Automated forms are captured and stored electronically and can be sent and collected in a matter of minutes
- Ease of Use: Most documents can be converted into an automated form in under an hour
- Cost-Effective: Buying and printing costs add up over time. Save money on both by creating and storing all documents electronically. Investing in contactless signature technology has a higher long-term return on investment