TrueSupport is our support service for covered products
Optimizing devices, managing repairs and everything in between exhausts internal resources. Instead of overloading your IT team, turn to TrueSupport. Let us handle the headaches so you can stay focused on growing your business. Our services include:
Guaranteed Technical Support
Repair Management Tracking
Spare Pool Management
Device Triage & OEM Service Contract Management
TrueSupport offers 3 support tiers:
- Tier 1 - TrueSupport Basic
- Tier 2 - TrueSupport Basic and Spare Pool Management
- Tier 3 - TrueSupport Basic, Spare Pool Management, and Advanced Exchange
How Can We Help?
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