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TrueView: How to Use the Watch & Notification Feature

How to Initiate the Watch Feature 

 

Navigate to TrueView to the left of the shopping cart icon.  You have the ability to watch the below records.

 

Serial Number Asset

Support/Repair Ticket

Contract Id

Once you have selected to "Watch" a record it will display in a list which can be accessed by clicking the bell icon.  Bell Icon

You can choose to "Unwatch" a record at anytime. 

My Assets

An email notification will be sent when the asset status changes.  

My Tickets

 An email notification will be sent when a change is made to the ticket status.

My Contracts

An email notification will be send when the Expiring date hits, 45 Days, 30 Days, 15 Days prior to expiration.  My Assets Watch