ZebraCare Depot Service Agreements are designed to incorporate the same exacting standards as Zebra’s printers; ZebraCare customers enjoy the same commitment to reliable and trouble-free service for which Zebra is known. Easy to purchase. Easy to use. Easy to see why…ZebraCare Depot delivers continued quality, security, and peace of mind. With specially certified and trained Zebra technicians and genuine new Zebra parts, there is no better service alternative for the long-term life of your Zebra printer than a ZebraCare Depot Service Agreement.
Key Features:
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Comprehensive coverage for all parts and labor (excluding accessories and batteries)
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3-day turn-around time from date of receipt
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Only genuine Zebra parts installed by factory-certified and -trained technicians
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Required repair of nonfunctioning equipment
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Cleaning and adjustment
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Complete preventative maintenance procedure at no cost (high-performance, specialty and industrial/commercial printers only)
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Engineering changes (ECOs) are automatically applied, keeping your printer up to date
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Return shipping via ground at no cost
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Unlimited printhead replacement
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Normal wear and tear
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All internal and external components, such as the LCD, media cover, gears, etc.
ZebraCare Depot Standard with Comprehensive
ZebraCare Depot Standard service agreements cover all the labor and parts required to keep your printers operating at the high performance levels you have come to expect from Zebra. All Zebra printers returned for service under this agreement will receive a complete preventative maintenance procedure and will be returned to you quickly, at no additional cost.
ZebraCare Depot Advantage with Comprehensive
ZebraCare Advantage includes all the standard features with the addition of next day turn-around time on all corrective maintenance.
ZebraCare Depot Advantage PLUS with Comprehensive
With the ZebraCare Advantage Plus program, we will maintain a pool of up to 6 percent of your inventory at our facility for same-day exchange, provide free overnight shipping and offer monthly activity reports.
Special Care from ZebraCare
Only from Zebra:
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Trained Zebra product experts
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3-day turn around
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Always genuine Zebra parts
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Most current engineering standards
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Zebra quality and commitment to continuous improvement
No-cost diagnostic and preventative maintenance, including:
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All parts and labor
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Printer returned to original factory specifications
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Engineering updates
Extends useful life
Offers upgradeable options
Maximizes printer reliability and operating efficiency
Guarantees overall savings and peace of mind
Eliminates parts inventory
Provides budgetary control
Full specifications (PDF)