Honeywell Barcode Scanners FAQ: Voyager, Granit & Genesis
Model Selection
What is the Honeywell Voyager 1400g and what is it best used for?
The Honeywell Voyager 1400g is a single-line laser scanner that adds 2D barcode reading capability to Honeywell's popular Voyager platform using an area imager. It is best suited for retail point-of-sale, pharmacy dispensing, and document scanning applications where operators need to read standard 1D barcodes as well as QR codes from smartphone screens (e-coupons, loyalty apps, digital IDs). Its extended linear range also reads 1D barcodes from 28 inches away, useful for reading shelf labels without stretching.
Shop Honeywell Scanners →How does the Honeywell Granit 1980i compare to the Voyager 1400g?
The Granit 1980i is Honeywell's industrial-grade wireless scanner built for warehousing, manufacturing, and distribution environments, while the Voyager 1400g targets light-commercial applications. The Granit 1980i is IP65-rated, drops-tested to 6.5 feet, uses Class 1 Bluetooth for a 330-foot wireless range, and includes Honeywell's Adaptus 6.0 imaging with FlexRange technology for reading from contact to 50 feet. The Voyager 1400g is lighter and lower cost but is not ruggedized for harsh industrial conditions.
Shop Honeywell Scanners →Programming & Configuration
How do I configure a Honeywell barcode scanner using EZConfig?
EZConfig for Scanning is Honeywell's free browser-based configuration tool available at honeywellaidc.com. Connect your scanner via USB, open EZConfig, and select your scanner model. The tool provides graphical menus for configuring interface, symbologies, data formatting, and scanner behavior. Save your configuration as a .xml file for future deployment, or print a configuration barcode sheet to program scanners in the field without a PC.
Shop Honeywell Scanners →Can Honeywell scanners read barcodes off a smartphone screen?
Yes — Honeywell area imager scanners (Voyager 1400g, Xenon 1900, Granit 1980i) all support OmniDirectional™ scanning with a glare-reduction mode specifically designed for reading barcodes from glossy or backlit smartphone and tablet screens. Enable 'Cell Phone Display Mode' in EZConfig or by scanning the programming barcode in the user guide. This adjusts the illumination pattern to minimize glare while maintaining reliable decode rates from digital coupon and loyalty app barcodes.
Shop Honeywell Scanners →Warranty & Support
What is covered under Honeywell's standard scanner warranty?
Honeywell barcode scanners come with a one-year standard warranty against manufacturing defects. Honeywell's Gold Support and Platinum Support service plans extend this to 3 or 5 years with options including comprehensive coverage for accidental damage, expedited advance exchange (next business day shipment), and 24/7 technical support. Purchase through an authorized Honeywell channel partner like BarcodesInc to ensure proper warranty registration and access to Honeywell's technical support team.
Shop Honeywell Scanners →Compatibility
Are Honeywell barcode scanners compatible with POS systems like Clover or Square?
Yes — Honeywell USB HID scanners are universally compatible with Clover, Square, Shopify POS, Lightspeed, and virtually any other POS system because they emulate a standard keyboard input. Plug the scanner into any USB port on the POS terminal and it will immediately begin sending scanned data as keystrokes. For Bluetooth POS terminals, pair the scanner using HID profile the same way you would pair a Bluetooth keyboard.
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