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Frequently Asked Questions
What does the Verkada LIC-BX-MB-5Y-CAP license cover?
The Verkada LIC-BX-MB-5Y-CAP is a 5-year Basic Alarms license that provides alarm management and monitoring capabilities for one site using Verkada's surveillance platform. This license includes new alarm features and is available for customers in the US and Canada only. We offer this license as a capacity increase option to expand your existing Verkada surveillance infrastructure.
What is the Elo 1723L Service Contract and why do I need it?
The Elo 1723L Service Contract is a support plan designed to protect your Elo 1723L Touchscreen Monitor investment. This contract provides coverage and support options to keep your display operating reliably in warehouse, retail, or logistics environments. Contact us today to learn which service plan level best matches your operational needs.
Is this license compatible with existing Verkada camera systems?
Yes, the Verkada LIC-BX-MB-5Y-CAP is designed as a capacity increase license for existing Verkada deployments, allowing you to add alarm monitoring capabilities to your current camera infrastructure. This license works within the Verkada ecosystem and integrates with their cloud-based management platform. Contact us today to verify compatibility with your specific camera models and system configuration.
What service plan options are available for the Elo 1723L?
We offer multiple service contract options for the Elo 1723L Touchscreen Monitor to match different coverage and support requirements. Our expert team can help you compare plans based on your facility's uptime needs, budget, and deployment scale. Visit barcodesinc.com or contact us today to review all available service tiers.
How long is the license valid for?
The Verkada LIC-BX-MB-5Y-CAP provides coverage for 5 years from the date of activation, giving you long-term alarm monitoring and management capabilities for your surveillance site. After the 5-year term expires, you can renew the license to maintain continuous service. We can help you plan your licensing timeline and renewal schedule.
How do I choose the right service contract for my Elo 1723L installation?
Selecting the right service plan depends on factors like your facility size, monitor deployment count, and acceptable downtime. Our team specializes in helping warehouse managers and IT procurement professionals match service contracts to operational requirements. Reach out via phone or online chat today—we're here to guide you through the selection process.
Can I use this license for multiple sites?
No, the Verkada LIC-BX-MB-5Y-CAP is licensed for one site only. If you need to deploy Basic Alarms across multiple locations, you would need to purchase additional licenses for each site. Contact us today to discuss multi-site licensing options and volume pricing that may be available.
Can I upgrade or change my Elo 1723L service plan after purchase?
Service contract terms and upgrade options vary depending on your current plan and coverage period. We recommend discussing your long-term support strategy with our team when you purchase your contract. Contact us today to explore plan modifications or additional coverage options for your 1723L monitors.
What are the key features included in Verkada Basic Alarms?
Verkada Basic Alarms provides essential alarm management and alert capabilities integrated with your Verkada camera system, enabling real-time monitoring and incident response through the cloud-based platform. The system allows you to configure alarm rules, receive notifications, and manage security events across your site. Visit barcodesinc.com to learn more about Verkada's complete alarm feature set and integration options.
Does the Elo 1723L Service Contract cover hardware replacement?
Service contract coverage details—including whether replacement hardware is included—depend on the specific plan level you select. We offer different tiers of support to fit various operational and budget requirements. Visit barcodesinc.com or contact our team to review the exact coverage terms for each service option.
Is this a new license or an upgrade to an existing one?
The Verkada LIC-BX-MB-5Y-CAP is specifically designed as a new alarm license with capacity increase functionality, making it ideal for customers adding alarm monitoring to their existing Verkada camera infrastructure for the first time. This license represents Verkada's current generation of Basic Alarms features available in North America. We can help you determine whether this is the right licensing option for your deployment needs.
What support is included with the Elo 1723L Service Contract?
Service contract benefits vary by plan level and may include technical support, maintenance, and repair services for your Elo 1723L Touchscreen Monitor. Our team is available to explain the specific support services included in each contract option. Contact us today to discuss which coverage level provides the support your operation requires.
