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Frequently Asked Questions
What does the Verkada LIC-BB-3Y-CAP license cover?
The Verkada LIC-BB-3Y-CAP is a 3-year Basic Alarms license that provides classic alarm functionality for Verkada surveillance systems. This license is designed for non-US/CA regions and includes a capacity increase to expand your alarm monitoring capabilities. We offer this license to extend and enhance your existing Verkada camera infrastructure with professional-grade alarm management.
What are the key operating modes supported by the Zebra WhereTag IV?
The WhereTag IV supports three operating modes: ISO/IEC 24730-2 mode for high-precision industrial and outdoor applications, Cisco Compatible Extensions (CCX) mode for front office environments, and multimode operation that combines both. This programmable flexibility allows you to optimize performance based on your specific location requirements and infrastructure.
Is this Verkada license compatible with my existing camera system?
The Verkada LIC-BB-3Y-CAP is designed to work with Verkada camera systems and surveillance infrastructure. For specific compatibility with your existing equipment, we recommend contacting our team today—they can verify your current setup and ensure seamless integration with your cameras and management platform.
How long does the battery last in the WhereTag IV?
Battery life varies by operating mode: up to 7 years in ISO/IEC 24730-2 mode and up to 5 years in CCX and multimode operations. The tag uses Direct Sequence Spread Spectrum (DSSS) technology operating in the 2.4 GHz frequency band to maximize both range and battery efficiency.
What is the difference between Verkada Basic Alarms and other alarm tiers?
Verkada Basic Alarms provide classic alarm functionality with essential monitoring and alerting capabilities for your security system. The LIC-BB-3Y-CAP specifically delivers this foundational tier with a 3-year commitment, making it ideal for organizations seeking reliable, cost-effective alarm management without advanced features. Visit barcodesinc.com to explore our full range of Verkada licensing options.
Can the WhereTag IV be used in hazardous environments?
Yes, an Intrinsically Safe (IS) version of the WhereTag IV is available for hazardous and explosive environments. The WhereTag IV IS is certified to be safe for Class 1, Division 1, Groups A-D, T6 environments, making it suitable for demanding industrial applications.
How long is the license valid for?
The Verkada LIC-BB-3Y-CAP provides a 3-year license term, giving you three years of continuous Basic Alarms coverage and support. After the 3-year period, you can renew or upgrade your license based on your security needs. Contact us today to discuss renewal options and licensing strategies for your organization.
How does the WhereTag IV integrate with WherePort exciters?
The WhereTag IV can be triggered by low frequency magnetic signals from a WherePort exciter from a distance of up to 7.5 meters. This capability allows WherePorts to modify the pre-programmed blink rate, indicate proximity to a specific location, and trigger changes between ISO/IEC 24730-2 mode, Wi-Fi mode (CCX compatible), or multimode operation.
Can I increase my alarm system capacity with this license?
Yes—the Verkada LIC-BB-3Y-CAP includes a capacity increase feature, allowing you to expand the number of alarms and monitoring points within your Verkada system. This makes it ideal for growing facilities or organizations that need to add additional alarm zones without replacing their entire licensing structure. Our team can help you determine the right capacity level for your needs.
What transmission rate options are available for the WhereTag IV?
The WhereTag IV can be programmed to transmit RF signals at configurable rates ranging from 4 seconds to multiple hours, allowing you to balance location accuracy with battery life based on your application requirements. Power output is also configurable to match your specific environment.
Is this license available for US and Canadian customers?
The Verkada LIC-BB-3Y-CAP is specifically designed for non-US/CA regions. If you're located in the United States or Canada, we offer alternative Verkada licensing options tailored to your market. Contact us today to find the right Verkada alarm license for your location and requirements.
What standards does the Zebra WhereTag IV comply with?
The WhereTag IV is compliant with both the ISO/IEC 24730-2 RTLS standard and Cisco Compatible Extensions (CCX) for 802.11 asset tags. This dual compliance enables enterprise-wide tracking of assets, personnel, and work-in-progress transactions across industrial, outdoor, and front office environments. Contact us today at 1-833-299-1662 to discuss which configuration best fits your asset visibility needs.
