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Frequently Asked Questions
What is included in the Cisco CON-SNT-N7K4S2 SmartNet service contract?
The Cisco CON-SNT-N7K4S2 provides 1 year of SmartNet 8x5x4-hour next business day (NBD) support coverage for the Nexus 7004 4-slot chassis bundle in the US. This service contract includes hardware support with expedited replacement parts and technical assistance during business hours and emergency support availability.
Is this service contract available outside the United States?
No, the Cisco CON-SNT-N7K4S2 is a US-only service contract. If you require international coverage or support in other regions, contact us today to explore alternative service options available from us that may better suit your global deployment needs.
What Cisco Nexus equipment does this SmartNet contract cover?
This service contract is specifically designed for the Cisco Nexus 7004 4-slot chassis bundle. The Nexus 7004 is a modular switch platform that supports Cisco NX-OS Software and is built for high-availability data center environments with redundant power supplies and hot-swappable components.
What are the environmental operating specifications for the Nexus 7004 covered by this contract?
The Nexus 7004 operates reliably in temperatures from 32 to 104°F (0 to 40°C) with relative humidity between 5 to 95% non-condensing, and supports altitudes up to 13,123 feet during operation. The chassis features forward and reversed airflow cooling schemes with six hot-swappable redundant fans to maintain optimal performance in various data center environments.
Does the Nexus 7004 support redundancy and high availability?
Yes, the Nexus 7004 includes dual redundant power supplies with AC input (100-240VAC, 50-60Hz) and six individual hot-swappable fans configured in a 5+1 redundancy model. The platform also supports up to 24 EtherChannels with 24 ports per EtherChannel, enabling robust network redundancy and failover capabilities for mission-critical deployments.
What compliance standards does the Nexus 7004 meet?
The Nexus 7004 meets extensive regulatory and safety standards including FCC Part 15 Class A, CISPR22, UL/CSA/IEC 60950-1, RoHS compliance, and NEBS Level 3 requirements for telecommunications carriers. It also complies with ETSI standards for storage, transportation, and stationary use, making it suitable for carrier-grade and enterprise data center deployments.
