Zebra SWE-167426-01 Wireless Software

Mobile Workforce Management is an intelligent real-time mobile task management software designed to enhance operational efficiency in retail stores. By delivering tasks directly to associates' mobile devices, it optimizes store execution and elevates customer service. With the ability to create tasks from various sources—be it supervisors, associates, or even customers—the software streamlines task delegation, allowing managers to focus on supporting their teams rather than micromanaging. The intuitive mobile dashboard ensures oversight over all tasks and team members, fostering a productive shopping environment.
Key Features:

• Manager dashboard: A comprehensive overview of tasks and associates on mobile computers, tablets, and desktops.
• Flexible input sources: Task creation from managers, customers, enterprise systems, and sensors.
• Automatic intelligent task dispatch: Instantly assigns tasks to the most qualified associate based on availability and skill set.
• Works with customer mobile devices: Enables customers to request assistance through their smartphones.
• Reporting and metrics: Ready-to-use reports along with the option for custom reporting.

Specifications:

• Integration: Compatible with various systems, including time and attendance, POS, and labor management.
• Device Compatibility: Works with multiple Motorola Solutions mobile devices including the SB1 smart badge.
• Real-time updates: Enables immediate task tracking and escalations without manual input.
• Automated task creation: Tasks can be generated from various sources like RFID sensors or in-store kiosks.
• Task Management Interface: Easy access to manager inbox for task authorization and communication.