The PS20 Personal Shopper is a next generation personal shopping assistant that delivers a more personalized in-store shopping experience and can also be used as an associate device. The PS20 adds features, functionality and a new level of versatility to the legacy MC18. The PS20 offers a Plus model with a higher value imager, more memory and additional features and functionality, a new higher capacity PowerPrecision+ battery, a new 5 MP front-facing camera to enable more advanced apps, and more.
Key Features:
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Android 8.1 Oreo with integrated support for the next two versions of Android (P and Q). And with Zebra’s LifeGuard, get a lifetime security guard for the PS20 and all Zebra Android mobile devices, ensuring security updates, even when your version of Android is no longer supported by Google.
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The most rugged device in its category, ready for all-day everyday use. Built to handle 4 ft./1.2 m drops to concrete over the entire operating temperature range and 1,000 1.64 ft./0.5 m tumbles
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PS20 Personal Shopper can also provide associates with productivity-increasing tools, such as order picking and inventory management.
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The PS20 can be used with all existing MC18 accessories, enabling cost-effective upgrades to the very latest in personal shopping technology.
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The PS20 is also a powerful productivity-increasing tool for associates, enabling order picking, inventory management and more.
Give every customer that enters your store the ultimate personalized shopping experience with the next generation shopping assistant, the PS20 Personal Shopper. Building on the successful and proven MC18, the PS20 adds loads of features that propel it to the head of its class to deliver revolutionary customer service and more. You get the most rugged device in its category, ready for everyday all-day use. Advanced features enable the ultimate personalized shopping experience. Get a maximum return on investment (ROI) through unmatched capabilities that drive device costs down and device lifecycle up. And Zebra Mobility DNA now includes four new and unique powerful apps that deliver unparalleled functionality. Give your customers the ultimate shopping experience in your store with the device that delivers the most value — the PS20, only from Zebra.
Android for instant familiarity
Your customers will feel comfortable with the PS20 since they already know how to use an Android device, virtually eliminating adoption curves. And you can deliver the intuitive, interactive apps that today’s customers expect.
Advanced touchscreen technology
Multi-touch operation works, even when wet. The screen is easy to read. And the large high-definition display offers plenty of real estate for all of your apps, along with crisp, easy-to-read text and rich graphics.
Easy first-time every-time barcode scanning
Zebra’s advanced scanning technology and PRZM Intelligent Imaging deliver lightning fast 1D/2D barcode capture — regardless of condition. Point-and-shoot simplicity eliminates the need to align the barcode and the PS20. With hands-free scanning, your customers can place the PS20 in the cart holders you use today and automatically scan items as they are placed in the cart — there’s no need to hold the device. Support for electronic barcodes allows shoppers to easily scan coupons and loyalty cards stored on mobile phones. And support for virtually all types of barcodes, including Digimarc, ensures that your customers can scan the barcodes you use in your store today and tomorrow.
PowerPrecision+ battery for dependable power — only from Zebra
Get longer cycle times with a new higher capacity battery. Just 15 minutes of charging provides enough power for 45 minutes of shopping. And a wealth of battery metrics, including advanced state of health and state of charge, enables better battery management.
Support for the latest WiFi enhancement improves WiFi range and speed — with less power
Provide your users with faster and more reliable WiFi connections with 2x2 Multiple-User Multiple Input Multiple Output (MU-MIMO) technology. Your access points can now communicate with multiple devices simultaneously via pinpoint beamforming, boosting WiFi network capacity, speed and range. And processing is shifted from the mobile device to the access point, extending battery cycle time.
Rich locationing support for the most personalized service
Deliver relevant coupons based on location, discounts based on past purchases, the fastest shopping path for a specific shopping list, directions to any item and more with support for a wealth of locationing technologies — including Bluetooth 5.0 BLE, Visible Light Communication (VLC) via the 5 MP front facing camera, WiFi, plus Zebra’s SmartLens and MPact locationing solutions.
Get instant help
With the PS20, asking for help is simple. With its integrated microphone and speaker, plus support for push-to-talk, shoppers can reach a live or virtual assistant for help. And with locationing, help arrives fast since associates can find shoppers quickly.
Unmatched Android operating system (OS) and security support
The PS20 offers maximum operating system longevity through integrated support for the next two versions of Android (P and Q). And with Zebra’s LifeGuard, you get a lifetime security guard for the PS20 and all your Zebra Android mobile devices, even when your version of Android is no longer supported by Google.
Ready for all-day everyday use
When it comes to durability, the PS20 stands at the top of its class, with a rugged design to ensure all-day reliable operation. Only the PS20 is built to handle 4 ft./1.2 m drops to concrete over the entire operating temperature range and 1,000 1.64 ft./0.5 m tumbles, providing maximum drop-and-tumble-proofing in this device category. The Corning Gorilla Glass touch panel and imager window bring maximum scratch-resistance and shatter-proofing to two of the most vulnerable device features — the display and lens eye. And with a wider operating temperature range, you can use the PS20 in more places, such as refrigerated and outdoor shopping areas.
A double-duty device for double the value
The PS20 can also provide your associates with a powerful productivity increasing tool. For example, with locationing, your associates can pick orders quickly to ensure items are ready and waiting for customers who prefer to buy online and pick up in the store. And with a Bluetooth enabled mobile printer, associates can quickly execute markdowns to prepare for a sale and more.
New 5 MP front-facing camera supports more advanced apps
Enable a wide variety of image-based apps. For example, you can enable facial recognition to automatically identify the customer, eliminating the need to scan a loyalty card. And you can cost-effectively implement the latest locationing technology, VLC, which leverages your existing LED lighting infrastructure to track customers and workers.
Minimize upgrade costs with backwards compatibility
Since you can use all of your existing MC18 accessories with the new PS20, you can upgrade cost-effectively to the very latest in personal shopping technology. No need to change cradle displays, regardless of whether you use the flexible 3-in-1 space-saving cradle in high-density, super high-density or deskmount configurations.
Faster deployment with cradle setup software
Self-provisioning cradles are automatically configured during device setup, saving time and simplifying deployment.
WorryFree WiFi — dependably superior WiFi, delivered
Provide every worker with the best possible WiFi connection, every minute of every shift. This free tool delivers near instant application response times, unmatched roaming performance, plus exceptional voice quality and clarity on every call — everything you need to leverage your WiFi network to increase workforce productivity and better serve customers.
PowerPrecision Console — prevent aging batteries from reducing workforce productivity
Identify and remove aging batteries from your battery pool with this free app, before they impact workforce productivity and mobile device uptime.
End-to-end revolutionary control of the update process with LifeGuard
Updating your enterprise-class Android mobile deices is often time-consuming, costly, complex and difficult to track. Now you can do it all with your LifeGuard Analytics — free with your Zebra OneCare Support contract. See which updates are available along with priority and which devices are eligible for the update. Automatically update your devices over the air with the press of a button. And easily monitor and manage the status of updates in real time.
Easily manage access to Google Mobile Services (GMS) with Restricted Mode
StageNow’s new Restricted Mode delivers an industry first — an easy way to simply click to deactivate Google Mobile Services (GMS) that come standard with the operating system — and reactivate should you need them down the road. StageNow is free and pre-loaded on every PS20.
Improve device value with Zebra’s optional Visibility Services
Get the device management data you need to take device uptime, operational efficiency and the return on investment to the next level with Zebra’s optional Visibility Services. Asset Visibility Service (AVS) is an easy to use and easy to deploy solution that doesn’t require an Enterprise Mobility Management (EMM) system. Operational Visibility Services (OVS) is a comprehensive device management solution that leverages and adds to the information in an EMM to help you get more value out of your Zebra mobile devices. These optional services can be added to your optional Zebra OneCare support contract.
The PS20 is ideal for:
STORE TYPES • Grocery stores • Do-It-Yourself stores • Large department stores • Big Box stores • Warehouse membership clubs • Large hardware stores CUSTOMER APPLICATIONS • Frictionless self-checkout • Dynamic couponing • Assisted selling • Pathing (shopping list) • Gift registries • Product information • Price checks • Product availability • Loyalty point look up WORKFORCE APPLICATIONS • Online order click and collect • Pathing (order picking) • Inventory management • Price checks • Stock lookups • Product picking • Put-away • Shelf replenishment • Markdowns/markups • Returns processing
Full specifications (PDF)