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Frequently Asked Questions
What is the Datalogic DM3610 dimensioning system used for?
The Datalogic DM3610 is an ultra-high performance, in-motion overhead dimensioning unit that automatically measures package length, width, and height as items move along a conveyor. It's designed for parcel, warehousing, and distribution applications, and works seamlessly with barcode scanners and scales to improve operations such as AS/RS systems, trailer cubing, manifesting, and revenue recovery.
What audio quality features does the Poly CCX 500 offer?
The Poly CCX 500 delivers industry-leading sound quality through Poly HD Voice technology and Poly Acoustic Clarity, which provides full duplex conversations, acoustic echo cancellation, and background noise suppression. The phone supports TIA-920 wideband audio (type 1 compliant) with frequency response from 100 Hz to 20 kHz across handset, speakerphone, and optional headset modes, ensuring clear communication in busy office environments.
Is the Datalogic DM3610 certified for legal-for-trade applications?
Yes, the Datalogic DM3610 is certified for Legal-For-Trade applications, meaning its highly accurate measurements meet regulatory standards for commerce and billing purposes. This certification makes it suitable for revenue recovery and other applications where measurement accuracy is legally required.
Does the Poly CCX 500 work with Microsoft Teams and SIP?
Yes, the Poly CCX 500 supports both Open SIP and Microsoft Teams, making it compatible with multiple communication platforms. The phone also includes 802.1X authentication and media encryption via SRTP for secure network connectivity, along with a two-port gigabit Ethernet switch for flexible deployment.
Can the DM3610 measure irregular shaped packages?
Yes, when configured with two measurement heads, the Datalogic DM3610 can provide dimensions for both irregular and cuboidal objects. This dual-head configuration gives you flexibility to handle a variety of package shapes in your warehouse or distribution operation.
What are the display and user interface specifications for the CCX 500?
The Poly CCX 500 features a 5-inch color LCD touchscreen with 720 x 1280 pixel resolution and gesture-based, multitouch capability. The interface includes an on-screen virtual keyboard, voicemail support, adjustable font sizes (regular, medium, large), and supports normal and dark modes with a multilingual interface including English, Chinese, Spanish, French, German, and 11 other languages.
How is the Datalogic DM3610 installed and what are its design benefits?
The DM3610 is a self-contained dimensioner designed for simple installation in conveyor systems. Its overhead mounting design enables straightforward integration across multiple market applications without requiring complex setup procedures, making it an efficient choice for facilities looking to add dimensioning capabilities.
Can I use the Poly CCX 500 with my preferred headset instead of a handset?
Yes, the Poly CCX 500 offers multiple headset options and is available in a modern 'no handset' model configuration. The phone delivers Poly HD Voice technology across handset, speakerphone, and optional headset modes, allowing you to choose the audio path that best suits your work style and preferences.
What spatial management applications does the DM3610 support?
The Datalogic DM3610 supports critical spatial management applications including AS/RS (Automated Storage and Retrieval Systems), trailer cubing for optimal space utilization, shipment manifesting, and revenue recovery. Its accurate measurements help optimize warehouse operations and improve billing accuracy across parcel, warehousing, and distribution environments.
What are the power and connectivity requirements for the Poly CCX 500?
The Poly CCX 500 operates on Power over Ethernet (PoE Class 0) with a maximum power consumption of 13W, eliminating the need for a separate power adapter. The phone includes integrated Bluetooth 4.2, one USB Type-A port, one USB Type-C port (both 2.0 compliant), and a two-port gigabit Ethernet switch for network connectivity.
How does the DM3610 integrate with other warehouse equipment?
The Datalogic DM3610 is designed to work in conjunction with barcode scanners and scales to create a complete package processing solution. This integration allows your facility to capture dimensions, weight, and identification data simultaneously, streamlining operations and improving data accuracy across your supply chain. Contact us today to learn how we can help you implement a complete dimensioning solution.
What are the operating temperature and weight specifications for the CCX 500?
The Poly CCX 500 operates in temperature ranges from 0 to 40°C (32 to 104°F), making it suitable for standard office environments. The phone weighs 1.28 kg (2.82 lbs) with the handset included and 0.73 kg (1.61 lbs) without the handset, providing flexibility for different deployment configurations.