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Frequently Asked Questions
What scanning speeds does the Epson TM-S2000II-MJ-021 achieve?
The TM-S2000II delivers up to 225 documents per minute (dpm), making it one of the fastest scan speeds in its class. This throughput is supported by a 100-check document feeder for continuous, high-volume processing without frequent reloads.
Can the TM-S2000II scan ID cards, and what resolution options are available?
Yes, the TM-S2000II includes 2-sided ID card scanning capability to easily capture color ID cards at resolutions up to 600 dpi optical. The device uses a Contact Image Sensor (CIS) method and supports 24-bit color and 8-bit grayscale modes for clear, detailed ID captures.
What are the printing capabilities of the Epson TM-S2000II?
The TM-S2000II features a built-in line inkjet printer with 360 nozzles that can print up to 16 lines for endorsements and supports a print area up to 2 inches for cashier's checks. Print resolution is 180 x 180 dpi with two font options: Font A (12 x 24) and Font B (9 x 17).
What operating systems and server platforms does the TM-S2000II support?
The TM-S2000II is compatible with Windows 10, Windows 8/8.1, Windows 7, Vista, XP, and embedded Windows systems including POSReady 2009 and 2012. For server environments, it supports Windows Server 2008/2008R2, 2012/2012R2, and 2016.
How does the TM-S2000II connect to my system, and what's included in the box?
The TM-S2000II connects via USB 2.0 and includes a USB cable, AC adapter, two dedicated ink cartridges (SJIC18(K)), AC cable, setup guide, and starter cut-sheet paper. We offer the device with optional USB hub (2 ports) as a factory option for enhanced connectivity.
What warranty and reliability specifications does the TM-S2000II provide?
The TM-S2000II comes with a 2-year limited warranty and includes dedicated technical support from our team. The device has a rated life of 2 million items, an MTBF of 180,000 hours, and an inkjet head life of 6 billion shots per nozzle for long-term durability. Contact us today for details on our warranty support and customized solutions.
