Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Description:
24x7
Service Details:
- Access to SonicWALL's electronic support tools
- 24x7x365 Telephone and Web-based technical support
- Advance Exchange for replacement of defective hardware
- 24x7x365 Direct access to a team of highly-trained senior support engineers
- Software and Firmware Updates for all software and firmware updates and upgrades
Provided Support:
- Web Support
- Phone Support
- Software Update
- New Releases Update
Service Availability:
24 x 7
Service Duration:
2 Year
Product Supported:
- EX-1500/EX-1600 25-Users