Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Description:
8x5
Service Details:
- Subscription to Firmware Updates and Upgrades
- Access to telephone and Web-based support for installation, configuration and troubleshooting assistance
- Advance exchange hardware replacement in the event of failure
- Subscription to SonicWALL Service Bulletins and access to electronic support tools and moderated discussion groups
Provided Support:
- New Releases Update
- Phone Support
- Web Support
- Hardware Replacement
Service Availability:
8 x 5
Service Response Time:
Next Day - Hardware Replacement
Service Duration:
1 Year
Product Supported:
- SonicWALL SOHO3 Firewall
- SonicWALL SOHO2 Firewall
- SonicWALL TZ 170 Series Firewall
- SonicWALL SOHO TZW Firewall
