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Frequently Asked Questions
What devices is the Zebra PD20 credit card reader compatible with?
The PD20 is designed as an add-on module for Zebra tablets and mobile devices, transforming them into secure mobile point-of-sale (mPOS) stations. We offer the PD20 as both a standalone attachment for existing compatible Zebra devices or bundled with new device purchases. Contact us today to verify compatibility with your specific Zebra mobile computer model.
What makes the Zebra ZD621 different from the older GX Series and ZD620 printers?
The ZD621 replaces the legacy GX Series, ZD500, and ZD620 models with a new innovative architecture that's 30% more powerful than the ZD620 Series and nearly 300% more powerful than the GX Series. This enables you to run more tasks, perform more operations simultaneously, maintain security, and be ready for future capabilities while maintaining backward compatibility with your existing label formats and applications.
Can I add the PD20 card reader to a device I already own?
Yes, the PD20 solution can be purchased as an add-on module and attached to already compatible Zebra devices. This allows you to upgrade your existing mobile infrastructure without replacing your entire device ecosystem. Visit barcodesinc.com or contact our team to confirm your device is compatible and to order the PD20 module.
Is the Zebra ZD621 compatible with my existing printer setup and applications?
Yes, the ZD621 is backwards compatible with virtually any existing thermal printer. It supports both EPL and ZPL programming languages and can emulate languages normally associated with other printer brands using Zebra's Print DNA tool, Virtual Devices, so you can use the same label formats and applications you're using today without disruption.
What industries and use cases does the Zebra PD20 support?
The PD20 enables payment processing across retail, transit, hospitality, and logistics sectors. Retailers can accept payments anywhere in the store, transit operators can validate and sell tickets on buses and trains, hotels can process check-in/check-out transactions, and delivery personnel can collect on-site payments. This versatility makes it ideal for any mobile workforce that requires secure card acceptance.
What connectivity options does the ZD621 offer?
Every ZD621 comes standard with Ethernet, Serial, USB 2.0, and USB Host connectivity. You can also add an optional dual wireless radio with fast 802.11ac Wi-Fi and Bluetooth 4.1 as a factory- or field-installable option, allowing you to print from Windows, Android, or iOS devices and integrate with Zebra's printer setup mobile app using Bluetooth Low Energy (BLE).
Is the Zebra PD20 secure for processing credit card payments?
Yes, the PD20 is Zebra Pay Ready and comes with production keys for secure payment processing. It meets industry standards for secure card transactions and is designed to protect sensitive payment data during mobile point-of-sale operations. We recommend contacting our team to discuss your specific security and compliance requirements.
What security features does the ZD621 include to protect against cyberattacks?
The ZD621 features Zebra's PrintSecure, part of the Print DNA software suite, which shields your printer from cyberattacks. PrintSecure makes it easy to configure printers via secure connections, identify vulnerabilities, and block unauthorized access, ensuring your sensitive data is protected while maintaining uninterrupted printing operations.
What connectivity options does the PD20 credit card reader offer?
The PD20 is available in both USB and wireless configurations to support different mobile device setups and operational environments. The wireless option provides flexibility for retailers and service personnel who need mobility without tethered connections. Visit barcodesinc.com to explore both connectivity options and determine which best fits your deployment needs.
Can the ZD621 be used as a portable printer for mobile applications?
Yes, the ZD621 can be easily transported using Zebra's optional carrying case and battery option, allowing you to print on the spot to reduce steps and increase productivity. The high-capacity battery powers the printer through a full shift, making it ideal for warehouse, logistics, and field operations where mobility is essential.
How does the Zebra PD20 compare to older card reader models?
The PD20 represents Zebra's current generation mPOS card reader solution, offering modern security features, production-grade encryption keys, and seamless integration with contemporary Zebra mobile devices. Unlike legacy readers, the PD20 is optimized for today's omnichannel retail and mobile payment environments. Contact us today to discuss how upgrading to the PD20 can enhance your payment processing capabilities.
What industries and applications is the ZD621 designed for?
The ZD621 is engineered for diverse industries including retail (shelf labels, return tags, price markdowns), healthcare (prescription labels, patient ID wristbands, specimen labels), transportation and logistics (shipping labels, packing slips), and manufacturing (inventory labels, asset tags, receiving labels). Available in direct thermal, thermal transfer, linerless, healthcare, and RFID models, it supports a wide variety of use cases across your supply chain.
