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Frequently Asked Questions
What is the Verkada BK21-HW and what does it do?
The Verkada BK21-HW is a touchscreen alarm keypad and wireless hub designed for classic alarm systems outside the US. This security equipment combines keypad control with wireless connectivity, allowing you to arm/disarm your system and manage alerts from a centralized hub. We offer the BK21-HW as part of our comprehensive Verkada security product line available from barcodesinc.com.
What processor does the Getac ZX10 tablet use?
The Getac ZX10 is powered by a Qualcomm Snapdragon 660 octa-core processor running at 1.95GHz with a maximum speed of 2.2GHz, paired with a Qualcomm Adreno 512 GPU. This combination delivers exceptional performance for warehouse management, logistics applications, and field mobility workflows. We offer the ZX10 configured with this processor as standard across our inventory.
Is the Verkada BK21-HW compatible with existing Verkada security systems?
The BK21-HW is designed to integrate with Verkada's classic alarm systems, providing wireless hub functionality for non-US deployments. For specific compatibility with your existing Verkada infrastructure, contact us today—our team can verify system requirements and ensure seamless integration with your current security setup.
Is the Getac ZX10 suitable for outdoor use in bright sunlight?
Yes, the ZX10 features a 10.1-inch LumiBond display with Getac's proprietary sunlight readable technology and 800 nits brightness, making it fully readable even in direct sunlight. The display includes a glove-enabled capacitive touchscreen for use with protective gloves in outdoor warehouse and logistics environments. This makes it ideal for field operations where visibility in bright conditions is critical.
What are the key features of the BK21-HW touchscreen keypad?
The BK21-HW combines a responsive touchscreen interface with wireless hub capabilities, enabling convenient system control and remote management. The integrated wireless functionality eliminates complex wiring requirements while maintaining reliable communication with your alarm system. Visit barcodesinc.com or contact our team for detailed feature specifications and deployment guidance.
What connectivity options are available on the Getac ZX10?
The ZX10 offers multiple connectivity options including Wi-Fi, Bluetooth 5.0, dedicated GPS/GLONASS, and an optional 4G LTE module (EM7511) to keep you connected in any situation. It also features USB 3.2 Gen 1 Type-C with DisplayPort and Power Delivery, USB 2.0 Host, and a docking connector for flexible integration into your mobile computing infrastructure. Contact us today to configure the connectivity options that best fit your warehouse or logistics operations.
Can the Verkada BK21-HW be used outside the United States?
Yes, the BK21-HW is specifically designed for non-US markets and is optimized for international deployment. This makes it an ideal choice for organizations managing security systems in regions outside North America. Contact us today to discuss regional availability and support for your location.
How durable is the Getac ZX10 tablet?
The ZX10 is a fully rugged tablet certified to MIL-STD-810H standards and IP66 rating, with the ability to withstand 6-foot drops without damage. It operates reliably in extreme temperatures ranging from -29°C to 63°C (-20°F to 145°F) and maintains functionality in high-humidity environments up to 95% RH non-condensing. This durability makes it suitable for demanding warehouse, manufacturing, and transportation environments.
What wireless connectivity does the BK21-HW hub provide?
The BK21-HW functions as a wireless hub for Verkada's classic alarm systems, enabling wireless communication between the touchscreen keypad and your security infrastructure. This wireless design reduces installation complexity and provides flexible placement options throughout your facility. For detailed technical specifications on connectivity protocols and range, visit barcodesinc.com or contact our team.
Does the Getac ZX10 support barcode scanning?
Yes, the ZX10 includes an optional 1D/2D imager barcode reader that can be integrated into the tablet for seamless inventory and asset tracking in warehouse and logistics operations. The tablet also supports optional smart card readers and HF RFID/NFC combo readers for comprehensive data capture solutions. We offer the ZX10 with or without these expansion options—contact us today to specify your barcode and RFID requirements.
How does the BK21-HW improve security operations compared to traditional keypads?
The BK21-HW combines touchscreen convenience with integrated wireless hub functionality, streamlining both system control and alert management in one device. The wireless architecture eliminates hardwired keypad limitations and provides centralized hub capabilities for better system oversight. We offer complete support and integration assistance—contact us today to optimize your security deployment.
What is the battery life and power management on the Getac ZX10?
The ZX10 features dual hot-swappable batteries that enable uninterrupted operation without powering down the device, allowing you to swap batteries in the field for extended deployments. The tablet includes standard batteries (2-pack) and supports optional high-capacity battery configurations for maximum runtime in warehouse and mobile computing scenarios. Visit barcodesinc.com or contact us today to discuss battery options that match your operational requirements.
