Service Main Type:
Technical
Service Sub Type:
Electronic
Service Description:
8x5
Service Details:
- Telephone technical support during business hours (8x5) for the current Major release plus one previous verison
- Major Software releases (Significant new features)
- Minor Software Upgrades (new features and enhancements)
- Software (Maintenance and Patches) Updates
- Access to Polycom online Support Portal
Provided Support:
- Phone Support
- New Releases Update
- Software Upgrade
- Software Update
Service Availability:
8 x 5 Phone Support
Service Duration:
1 Year
Product Supported:
Polycom Access Director Virtual Edition - 25 Call License