Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7xNext Business Day
Provided Support:
- Remote Diagnosis
- Phone Support
- Parts Replacement
- Software Update
- Software Upgrade
- Inspection
- New Releases Update
- Web Knowledge Base Access
Service Response Time:
Next Business Day - Parts Replacement
Service Duration:
1 Year
Product Supported:
Polycom DMA7000 Platform:
- License Quantity: 50 Concurrent Call