Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Details:
- Advance parts replacement
- Telephone Support during business hours
- Access to Online Support Tools
Provided Support:
- Parts Replacement
- Phone Support
- New Releases Update
- Web Knowledge Base Access
- Inspection
- Software Update
- Software Upgrade
Service Availability:
8 x 5 Phone Support
Service Response Time:
Next Business Day - Parts Replacement
Product Supported:
Polycom RealPresence Group 500-1080p
