Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7xNext Business Day
Provided Support:
- Remote Diagnosis
- Phone Support
- Parts Replacement
- Software Update
- Software Upgrade
- Inspection
- New Releases Update
- Web Knowledge Base Access
Service Availability:
24 x 7 Web Knowledge Base Access
Service Response Time:
Next Business Day - Parts Replacement
Service Duration:
3 Year
Product Supported:
Polycom Unified Conference Station:
- CX5100
- CX5500