Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Details:
- Phone Support availability: Business hours / Monday-Friday
- Inspection availability: Business hours
Provided Support:
- Parts Replacement
- Phone Support
- Web Knowledge Base Access
- Inspection
- New Releases Update
- Escalation Support
- Software Update
- Software Upgrade
Service Response Time:
Next Business Day - Advance Parts Replacement
Service Location:
Service Depot
Service Duration:
3 Year
Product Supported:
Polycom RealPresence Group 700-1080p: Group 700 HD codec, EagleEye III cam., univ. remote