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Polycom 4870-63520-160 Service Contract

The Polycom 4870-63520-160 Service Contract has been discontinued.
No direct replacement is available.
Please contact us for a suitable substitute.
Polycom Real Presence Group Series - Poly Premier Support - 1 Year Extended Service - Service - 24 x 7 Next Business Day - Exchange - Parts - Electronic and Physical
  • Provides reliable support to resolve all your technical issues
  • Parts Replacement service included to resolve your problems
  • Electronic and Physical service sub type for better usability and increased efficiency
  • Parts service characteristics for better reliability and ensure maximum productivity
  • 24 x 7 Web Knowledge Base Access service availability to better accommodate your requirements and scheduling
  • Next Business Day - Parts Replacement service response time for your convenience with maximum efficiency
  • 1 Year service duration to ensure maximum efficiency and precise results
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  • Hardware Helpdesk Support
  • RMA Repair Facilitation
  • OEM Service Contract Management
  • Premium Phone & Email Support
  • Billed annually per device

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Service Information
Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7xNext Business Day
Service Details:
  • Software Upgrade and Updates
  • Advance Parts Replacement
  • Telephone Support during business hours
  • Access to Online Support Tools
Provided Support:
  • Parts Replacement
  • Phone Support
  • Web Knowledge Base Access
  • Inspection
  • Software Update
  • Software Upgrade
  • New Releases Update
Service Availability:
24 x 7 Web Knowledge Base Access
Service Response Time:
Next Business Day - Parts Replacement
Service Duration:
1 Year
Product Supported:
Polycom Real Presence Group 700-1080p:
  • Group 700 HD Codec
  • EagleEye III Camera
  • Universal Remote
Item Numbers
UNSPSC: 81111805
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The Polycom 4870-63520-160 Service Contract is also known as POL-487063520160