Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Details:
- Advance parts replacement
- Telephone Support during business hours
- Access to Online Support Tools
Provided Support:
- Parts Replacement
- Phone Support
- Web Knowledge Base Access
- Inspection
- New Releases Update
- Software Update
- Software Upgrade
Service Availability:
- 8 x 5 Phone Support
- 24 x 7 Web Knowledge Base Access
Service Response Time:
Next Business Day - Parts Replacement
Service Duration:
1 Year
Product Supported:
Polycom RealPresence Group 700-720p
