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Polycom 4870-63420-312 Service Contract

Polycom - Poly Premier - 3 Year Extended Service - Service - 8 x 5 Business Hour - Exchange - Parts - Electronic and Physical
  • Protects your investment and adds value with increased reliability
  • Features parts replacement service that helps you handle any mishaps
  • Electronic and Physical service sub type for better usability and increased efficiency
  • Parts service characteristics for better usability and increased efficiency
  • Next Business Day - Parts Replacement service response time for timely completion with increased dependability
  • 3 Year service duration to ensure maximum productivity and deliver timely results
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$3,184.77
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Polycom 4870-63420-312 Service Contract
Polycom 4870-63420-312 Service Contract
Polycom 4870-63420-312 Service Contract
Polycom Parts Accessory Model Overview
Products and parts from Polycom.
Polycom 4870-63420-312 Service Contract Overview

Improve system availability with continual software enhancements and outstanding responsiveness

Polycom Premier Support is our entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from us the next business day for your technicians to install.

Premier Support:

  • Improves solution uptime and expedites issue resolution by augmenting your internal technical resources with video collaboration specialists
  • Enhances your investment in internal IT resources with access to technical telephone support and the Polycom online support portal
  • Certified Service Partners are authorized to provide the complete solution and are integral to the overall success of your collaboration solution
Service Information
Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
8x5xBusiness Hour
Provided Support:
  • Parts Replacement
  • Phone Support
  • Online Support Tools Access
  • Software Update
  • Software Upgrade
  • Escalation Support
Service Response Time:
Next Business Day - Parts Replacement
Service Duration:
3 Year
Product Supported:
Polycom RealPresence Group 300-720p
Item Numbers
UNSPSC: 81111805
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The Polycom 4870-63420-312 Service Contract is also known as POL-487063420312