Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7xNext Business Day
Service Details:
- Software Upgrade and Updates
- Advance Parts Replacement
- Telephone Support during business hours
- Access to Online Support Tools
Provided Support:
- Parts Replacement
- Phone Support
- Web Knowledge Base Access
- Inspection
- Software Update
- Software Upgrade
- New Releases Update
Service Availability:
24 x 7 Web Knowledge Base Access
Service Response Time:
Next Business Day - Parts Replacement
Service Duration:
1 Year
Product Supported:
Polycom Real Presence Group 300-720p:
- Group 300 HD Codec
- EagleEye III Camera
- Universal Remote
