Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Provided Support:
- Parts Replacement
- Phone Support
- Software Update
- Software Upgrade
- Escalation Support
- Web Knowledge Base Access
Service Duration:
1 Year
Product Supported:
Polycom Capture Server Appliance feature upgrade - add (6) record, (3) of which = live streams to VRSS5000-6 or VRSS5000-12 (for a total of 18/9 per Capture Server).