Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Details:
Online support tools
Provided Support:
- Parts Replacement
- Software Upgrade
- Software Update
- Escalation Support
- Phone Support
Service Availability:
8 x 5 Phone Support
Service Duration:
3 Year
Product Supported:
Polycom Capture Server Appliance:
- Records up to 18 SIP/H323 calls
- 9 of which can be used as live .mp4 streams