Polycom 4870-01011-312 Service Contract

Part Number: 4870-01011-312
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Product Highlights

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Service Main Type
Exchange
Service Sub Type
Electronic and Physical
Service Characteristic
Parts
Service Description
8x5xBusiness Hour

Product Description:

  Poly Premier - 3 Year Extended Service - Service - 8 x 5 Business Hour - Exchange - Parts - Electronic and Physical
Service Information
Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
8x5xBusiness Hour
Provided Support:
  • Parts Replacement
  • Phone Support
  • Online Support Tools Access
  • Software Update
  • Software Upgrade
  • Escalation Support
Service Response Time:
Next Business Day - Parts Replacement
Service Duration:
3 Year
Product Supported:

Polycom Distributed Media Application 7000

Item Numbers
UNSPSC: 81111805

Frequently Asked Questions

The Getac B360 Gen 2 is powered by a 12th Generation Intel Core i5/i7 processor with integrated Intel Iris X graphics, delivering exceptional performance for demanding warehouse and logistics applications. The laptop supports up to 64GB DDR4 RAM, enabling you to handle heavy workloads and multitasking without performance degradation. We offer this model configured with 32GB RAM standard, with upgrade options available for maximum computing power.

Yes, the Getac B360 Gen 2 features a sunlight-readable 1,400-nit Full HD LCD display with touchscreen capability, ensuring exceptional visibility even on the brightest days in outdoor warehouse and field operations. This makes it ideal for logistics professionals who need to work in direct sunlight without screen glare or visibility issues. The hard tip stylus and touchscreen provide intuitive interaction in any lighting condition.

The Getac B360 Gen 2 delivers cutting-edge wireless capabilities including Wi-Fi, Bluetooth, and 5G Sub-6 (EM9190) connectivity for seamless data transmission in warehouse and logistics environments. It also features dedicated GPS/Glonass for precise location tracking, plus hardwired connectivity options including RS232, VGA, and passthrough ports for legacy system integration. This comprehensive connectivity suite ensures compatibility with existing warehouse management systems and modern mobile networks.

The Getac B360 Gen 2 is certified fully rugged, designed to withstand the demanding conditions of warehouse, logistics, and field operations while remaining comfortable to use and easy to carry. We back this model with a 3-Year B2B Warranty, providing peace of mind for enterprise deployments. Contact us today to discuss warranty extensions and support options tailored to your operational needs.

The Getac B360 Gen 2 comes standard with a 256GB PCIe SSD for main storage that is user-swappable, allowing you to upgrade or replace the drive as needed without service calls. This configuration balances fast boot times and application performance with the flexibility to expand storage capacity based on your specific warehouse management or logistics requirements. Visit barcodesinc.com to explore storage upgrade options available from us.

Yes, the Getac B360 Gen 2 runs Microsoft Windows 11 Pro x64, providing enterprise-grade security and compatibility with warehouse management and logistics software systems. It includes Windows Hello facial recognition webcam technology for secure user authentication in multi-user warehouse environments. The combination of Windows 11 Pro security features and hardware-level ruggedness makes this laptop suitable for sensitive logistics operations requiring both data protection and durability.

The Polycom 4870-01011-312 Service Contract is also known as POL-487001011312
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Polycom 4870-01011-312 Service Contract

Polycom 4870-01011-312 Service Contract