Service Main Type:
Exchange
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts
Service Description:
24x7xNext Day
Service Details:
- Direct access to Polycom support
- Entitlement: Per Phone
- Telephone Technical Support: Unlimited Regular Business Hours Monday to Friday
Provided Support:
- Parts Replacement
- Phone Support
- Software Update
- Software Upgrade
- Software Phone Support
- Remote Installation
- Training
Service Response Time:
Next Day - Parts Replacement
Service Duration:
1 Year
Product Supported:
Polycom HDX 4000 Series Video Conferencing Device
