Polycom 4870-00212-138 Service Contract

Part Number: 4870-00212-138
Model: EagleEye Camera Series
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Product Highlights

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Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Description
9x5
Service Details
Unlimited Telephone Technical Support throughout your workday - Access to our technical support hotline during local business hours, Monday through Friday (excluding holidays).Advance Parts Replacement full replacement of all covered failed components shipped for next business day delivery. Customs delays may affect actual delivery time in certain regions.Software Updates upon release to correct any software errors that prevent the system from performing to published specifications, as required.Software Upgrades major feature and functionality releases. Upgrades are available upon release.On-line Support access via the World Wide Web to extensive technical information on Polycom products, including a search and query function on the Knowledgebase, technical bulletins, tech tips and frequently asked questions.Test Facility face-to-face testing can be scheduled during local business hours (except holidays) with our technical support engineers, or take advantage of our around-the-clock video test facility with continuous motion and sound sources for quick, easy confidence checks.

Product Description:

  Poly Premier - 3 Year - Service - 9, 9 x 5, 5 - On-site, On-site - Maintenance - Electronic and Physical
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Polycom 4870-00212-138 Service Contract
Polycom 4870-00212-138 Service Contract
Service Information
Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Description:
9x5
Service Details:
  • Unlimited Telephone Technical Support throughout your workday - Access to our technical support hotline during local business hours, Monday through Friday (excluding holidays).
  • Advance Parts Replacement full replacement of all covered failed components shipped for next business day delivery. Customs delays may affect actual delivery time in certain regions.
  • Software Updates upon release to correct any software errors that prevent the system from performing to published specifications, as required.
  • Software Upgrades major feature and functionality releases. Upgrades are available upon release.
  • On-line Support access via the World Wide Web to extensive technical information on Polycom products, including a search and query function on the Knowledgebase, technical bulletins, tech tips and frequently asked questions.
  • Test Facility face-to-face testing can be scheduled during local business hours (except holidays) with our technical support engineers, or take advantage of our around-the-clock video test facility with continuous motion and sound sources for quick, easy confidence checks.
Provided Support:
  • Parts Replacement
  • New Releases Update
  • Web Knowledge Base Access
Service Availability:
9 x 5
Service Response Time:
Next Business Day
Service Location:
On-site
Service Duration:
3 Year
Product Supported:
  • VSX 5000 W/ VTX1000
Item Numbers
UNSPSC: 81111805

Frequently Asked Questions

The Lenovo ThinkPad X1 Gen 10 Aura Edition features a 14-inch WUXGA touchscreen (1920 x 1200) with 60 Hz refresh rate, Intel Core Ultra 5 2nd Gen 225U processor, 16 GB RAM, and 512 GB SSD storage. It runs Windows 11 Pro, includes Intel Evo Platform certification, and comes with a front-facing webcam and IPS display technology with Eyesafe certification for reduced eye strain. We offer this model as part of our comprehensive mobile computing solutions for business professionals.

Yes, the ThinkPad X1 Gen 10 is well-suited for mobile warehouse and logistics applications with its convertible 2-in-1 design, touchscreen interface, and robust Intel processing power. The Windows 11 Pro operating system provides enterprise-level security and compatibility with warehouse management systems and RFID software. Contact us today to discuss how we can integrate this device into your logistics workflow with our full range of mobile computing and data capture solutions.

The 21Q000D5US includes IEEE 802.11ax (Wi-Fi 6) wireless LAN standard for fast, reliable network connectivity in warehouse and office environments. The convertible design and touchscreen make it ideal for both stationary and mobile data entry tasks. Visit barcodesinc.com to explore compatible peripherals and docking solutions we offer to expand your connectivity options.

Absolutely—the ThinkPad X1 Gen 10 is a true 2-in-1 convertible notebook that functions as both a traditional laptop and a tablet with its 14-inch touchscreen display. This flexibility makes it ideal for warehouse managers and logistics professionals who need to transition between detailed reporting at a desk and mobile scanning or inspections on the floor. We offer this model as part of our mobile computing lineup for dynamic business environments.

The Lenovo ThinkPad X1 Gen 10 comes preloaded with Windows 11 Pro, which provides enterprise-grade security, compatibility with business applications, and support for advanced features like Windows Hello biometric authentication. Windows 11 Pro is ideal for IT procurement teams managing fleet deployments in warehouse and logistics environments. Contact us today for volume licensing options and deployment support.

The 21Q000D5US features a 14-inch WUXGA (1920 x 1200) touchscreen display with In-plane Switching (IPS) technology and Eyesafe certification, ensuring vibrant colors, wide viewing angles, and reduced blue light for extended use. The 60 Hz refresh rate and touchscreen capability make it responsive for both productivity applications and mobile data capture tasks. Available from us with full technical support and warranty options.

The Polycom 4870-00212-138 Service Contract is also known as POL-487000212138
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Polycom 4870-00212-138 Service Contract

Polycom 4870-00212-138 Service Contract

Discontinued Need Assistance?