Barcodes,Inc.

Polycom 4870-00040-112 Service Contract

Polycom Support - Premier, per unit, SoundStation SS2, SSIP, SSEX, SS2W, VS100

General Information

  • Product Type: Service
  • Brand Name: Polycom
  • Manufacturer: Polycom, Inc
  • Service Name: Premier

Service Information

  • Service Main Type: Maintenance
  • Service Sub Type: Electronic and Physical
  • Service Response Time: (Next Business Day)
  • Product Supported:
    • SOUNDSTATION SINGLE UNIT SUPPORT
    • SOUNDSTATION SINGLE UNIT SUPPORT
  • Service Availability: 9 x 5
  • Service Description: 9x5
  • Service Details:
    • Unlimited Telephone Technical Support throughout your workday - Access to our technical support hotline during local business hours, Monday through Friday (excluding holidays).
    • Advance Parts Replacement full replacement of all covered failed components shipped for next business day delivery. Customs delays may affect actual delivery time in certain regions.
    • Software Updates upon release to correct any software errors that prevent the system from performing to published specifications, as required.
    • Software Upgrades major feature and functionality releases. Upgrades are available upon release.
    • On-line Support access via the World Wide Web to extensive technical information on Polycom products, including a search and query function on the Knowledgebase, technical bulletins, tech tips and frequently asked questions.
    • Test Facility face-to-face testing can be scheduled during local business hours (except holidays) with our technical support engineers, or take advantage of our around-the-clock video test facility with continuous motion and sound sources for quick, easy confidence checks.
    • Unlimited Telephone Technical Support throughout your workday - Access to our technical support hotline during local business hours, Monday through Friday (excluding holidays).
    • Advance Parts Replacement full replacement of all covered failed components shipped for next business day delivery. Customs delays may affect actual delivery time in certain regions.
    • Software Updates upon release to correct any software errors that prevent the system from performing to published specifications, as required.
    • Software Upgrades major feature and functionality releases. Upgrades are available upon release.
    • On-line Support access via the World Wide Web to extensive technical information on Polycom products, including a search and query function on the Knowledgebase, technical bulletins, tech tips and frequently asked questions.
    • Test Facility face-to-face testing can be scheduled during local business hours (except holidays) with our technical support engineers, or take advantage of our around-the-clock video test facility with continuous motion and sound sources for quick, easy confidence checks.
  • Service Duration: 1 Year
  • Service Location: On-site
  • Provided Support:
    • Parts Replacement
    • Technical Support
    • New Releases Update
    • Web Knowledge Base Access
Brand Polycom
Model EagleEye Camera Series Service Contract
 

Customer Review Summary

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The Polycom 4870-00040-112 is also known as POL-487000040112 or 487000040112 .