Poly 88828-01 Headset
Full specifications (PDF)
Poly EncorePro 500 Series Headset Model Overview
Frequently Asked Questions
What wearing styles does the Poly EncorePro 500 Series headset support?
The Poly EncorePro 500 Series combines three easily swappable wearing styles in one design, giving you flexibility to choose the configuration that works best for your work environment. This adaptability makes it ideal for telephone-intensive users in contact centers and customer service organizations.
Is the Poly 88828-01 EncorePro 500 durable enough for high-volume contact center use?
Yes. The EncorePro 500 Series features aircraft-grade aluminum joints for enhanced durability and a Quick Disconnect (QD) connector tested to over 30,000 cycles, ensuring reliable performance in demanding contact center environments. These design elements make it one of our best-selling contact center headsets.
What audio quality features does this Poly headset offer?
The EncorePro 500 Series delivers wideband audio up to 6,800 Hz with a noise-canceling microphone for superior audio quality and clarity. It also includes SoundGuard technology with acoustic limiting to protect against sounds above 118 dBA, safeguarding hearing during long shifts.
What connectivity options are available for the EncorePro 500 Series?
We offer the EncorePro 500 Series in multiple connectivity configurations: a standard version that connects to PC or desk phones with Poly audio processors or cables, and a USB version that connects directly to PC. Both options are designed for telephone-intensive users in formal customer care environments.
Does the Poly EncorePro 500 have inline call controls?
Yes, the USB version of the EncorePro 500 Series includes inline call control for easy volume adjustment and muting. This feature enhances usability for agents who need quick access to audio controls during customer interactions.
Is the Poly EncorePro 500 comfortable for all-day wear?
The EncorePro 500 Series combines premium design with exceptional comfort and durability, making it well-suited for all-day use in contact centers. Its reinforced, lightweight headband and soft, replaceable ear cushions are designed to support representatives throughout their shifts.
