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Poly CCX 500 - Poly DESK_PHONES Desk Phone

Poly CCX 500 - Poly DESK_PHONES  -  CCX 500 is destined to be the \office standard\" in the next-generation CCX family of phones. With a 5-inch color touchscreen, Bluetooth, and Android 9-powered performance, this phone takes audio quality even further. And you can choose a phone with a handset or install it with your favorite headset with the new, modern \"no handset\" model."
Full specifications (PDF)

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$435.78
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Poly CCX 500 - Poly DESK_PHONES Desk Phone
Poly CCX 500 - Poly DESK_PHONES Desk Phone
Poly CCX 500 - Poly DESK_PHONES Desk Phone Poly CCX 500 - Poly DESK_PHONES Desk Phone
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Poly CCX 500 - Poly DESK_PHONES Desk Phone Options

Frequently Asked Questions

The Poly CCX 500 delivers industry-leading sound quality through Poly HD Voice technology and Poly Acoustic Clarity, which provides full duplex conversations, acoustic echo cancellation, and background noise suppression. The phone supports TIA-920 wideband audio (type 1 compliant) with frequency response from 100 Hz to 20 kHz across handset, speakerphone, and optional headset modes, ensuring clear communication in busy office environments.

Yes, the Poly CCX 500 supports both Open SIP and Microsoft Teams, making it compatible with multiple communication platforms. The phone also includes 802.1X authentication and media encryption via SRTP for secure network connectivity, along with a two-port gigabit Ethernet switch for flexible deployment.

The Poly CCX 500 features a 5-inch color LCD touchscreen with 720 x 1280 pixel resolution and gesture-based, multitouch capability. The interface includes an on-screen virtual keyboard, voicemail support, adjustable font sizes (regular, medium, large), and supports normal and dark modes with a multilingual interface including English, Chinese, Spanish, French, German, and 11 other languages.

Yes, the Poly CCX 500 offers multiple headset options and is available in a modern 'no handset' model configuration. The phone delivers Poly HD Voice technology across handset, speakerphone, and optional headset modes, allowing you to choose the audio path that best suits your work style and preferences.

The Poly CCX 500 operates on Power over Ethernet (PoE Class 0) with a maximum power consumption of 13W, eliminating the need for a separate power adapter. The phone includes integrated Bluetooth 4.2, one USB Type-A port, one USB Type-C port (both 2.0 compliant), and a two-port gigabit Ethernet switch for network connectivity.

The Poly CCX 500 operates in temperature ranges from 0 to 40°C (32 to 104°F), making it suitable for standard office environments. The phone weighs 1.28 kg (2.82 lbs) with the handset included and 0.73 kg (1.61 lbs) without the handset, providing flexibility for different deployment configurations.

Full specifications (PDF)

Poly CCX 500 - Poly DESK_PHONES Desk Phone Model Overview

The Poly CCX 500 Business Media Phone is designed to elevate your communication experience with its industry-leading sound quality and intuitive touchscreen interface. With features like Poly HD Voice and Acoustic Fence technology, this device ensures that your conversations are clear and free from distracting background noise, making it perfect for busy office environments. Quick access to contacts and meetings via a vibrant color touchscreen streamlines workflows, while robust IT management support simplifies telephony deployment.


Key Features:

  • Industry-leading sound quality with Poly HD Voice and Acoustic Clarity
  • Eliminates background noise with exclusive Poly Acoustic Fence technology
  • One-touch access to contacts and meetings on a color touchscreen
  • Multiple headset options available for personalized use
  • Easy IT management with robust provisioning capabilities

Specifications:

  • User Interface:
    • 5-inch color LCD (720 x 1280 pixels)
    • Gesture-based, multitouch-capable touchscreen
    • Voicemail support
    • On-screen virtual keyboard
  • Audio Features:
    • Poly HD Voice technology for lifelike audio quality
    • Full duplex speakerphone operation with echo cancellation
  • Network and Provisioning:
    • Support for Open SIP and Microsoft Teams
    • 802.1X authentication and media encryption via SRTP
    • Two-port gigabit Ethernet switch
  • Power: Power over Ethernet (Class 0) 13 W (Max)
  • Operating Conditions: Temperature: 0 to 40 °C (+32 to 104 °F)
  • Weight:
    • With handset: 1.28 kg (2.82 lbs)
    • Without handset: 0.73 kg (1.61 lbs)

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