Service Main Type:
Maintenance
Service Sub Type:
Electronic and Physical
Service Characteristic:
Parts & Labor
Service Details:
- All system components, except consumable items, are covered by Protection Plus
- Consumable items include: battery, battery charger and stylus pens
- The program covers up to one major failure per unit, per year for the LCD screen, keyboard, hard drive and motherboard
- Other components have even better coverage
- When necessary, Panasonic will repair or replace the unit with a model of equal or greater value
- If a Toughbook laptop is accidentally damaged, the user calls Panasonic Technical Support at 1-800-LAPTOP5
- A Panasonic T-Force team member works with the user to assess the damage and arranges for repair of the unit or delivery of a replacement part at no charge within the United States
Provided Support:
- Parts Replacement
- Phone Support
Service Duration:
3 Year
Product Supported:
Panasonic Toughbook W8 Laptop
