{"id":7713,"date":"2013-03-14T08:36:56","date_gmt":"2013-03-14T14:36:56","guid":{"rendered":"http:\/\/www.barcodesinc.com\/news\/?p=7713"},"modified":"2019-09-13T08:13:58","modified_gmt":"2019-09-13T14:13:58","slug":"shopkeep-pos-receivesstevie-award-for-best-customer-service","status":"publish","type":"post","link":"https:\/\/www.barcodesinc.com\/news\/shopkeep-pos-receivesstevie-award-for-best-customer-service\/","title":{"rendered":"ShopKeep POS Receives Stevie Award for Best Customer Service"},"content":{"rendered":"<p><a href=\"https:\/\/www.barcodesinc.com\/news\/wp-content\/uploads\/2013\/03\/832f6caa-5427-11e1-8aa5-d27aef8dafbf1.jpg\"><img decoding=\"async\" loading=\"lazy\" class=\"alignright  wp-image-7715\" style=\"margin-left: 20px; margin-right: 20px;\" title=\"832f6caa-5427-11e1-8aa5-d27aef8dafbf\" src=\"http:\/\/www.barcodesinc.com\/news\/wp-content\/uploads\/2013\/03\/832f6caa-5427-11e1-8aa5-d27aef8dafbf1.jpg\" alt=\"\" width=\"174\" height=\"172\" align=\"right\" srcset=\"https:\/\/www.barcodesinc.com\/news\/wp-content\/uploads\/2013\/03\/832f6caa-5427-11e1-8aa5-d27aef8dafbf1.jpg 413w, https:\/\/www.barcodesinc.com\/news\/wp-content\/uploads\/2013\/03\/832f6caa-5427-11e1-8aa5-d27aef8dafbf1-300x296.jpg 300w\" sizes=\"(max-width: 174px) 100vw, 174px\" \/><\/a><a href=\"https:\/\/www.barcodesinc.com\/shopkeep\/\">ShopKeep POS<\/a> was presented with a Bronze Stevie\u00c2\u00a0Award for Front-Line Customer Service Team of the Year in the Computer Hardware, Services &amp; Software category at the seventh annual Stevie Awards for Sales &amp; Customer. Other finalists in this category included Rackspace Hosting and nFocus Solutions.<\/p>\n<p>ShopKeep POS was founded in 2008 by Jason Richelson, a former multi-store retailer in NYC, whose keen eye for merchant pain points and needs has influenced how he has built every inch of the company.<\/p>\n<p><!--more-->\u00e2\u20ac\u0153We have the best customer care in the business because we care about our customers and listen to what they are saying,\u00e2\u20ac\u009d says Jason Richelson, CEO and founder of ShopKeep POS. \u00e2\u20ac\u0153It sounds simple but most companies can\u00e2\u20ac\u2122t get it right. When you listen to your customers you learn a lot from them. You figure out very quickly what you are doing right and what needs to change.\u00e2\u20ac\u009d<\/p>\n<p>With over 5,000 customers nationwide, ShopKeep POS is the leading cloud-based<a href=\"https:\/\/www.barcodesinc.com\/cats\/point-of-sale-system\/ipad.htm\"> iPad POS system<\/a> for small businesses in the specialty <a href=\"https:\/\/www.barcodesinc.com\/solutions\/industry-solutions\/retail.htm\">retail<\/a> and quick serve industries. Currently the company has a large and dedicated team of New York-based customer care advisors who are available seven days a week via email, online chat, and phone to answer customer inquiries.<\/p>\n<p>The company\u00e2\u20ac\u2122s merchant onboarding and training process is incredibly simple, allowing businesses to get started in minutes. Once that happens, product updates and feature enhancements are primarily driven by merchant requests and merchants are empowered to provide feedback publicly on the company\u00e2\u20ac\u2122s Get Satisfaction community board.<\/p>\n<p>\u00e2\u20ac\u0153This is an incredible honor. The Customer Care team works hard every day of the week to make the ShopKeep POS experience what it is,\u00e2\u20ac\u009d says Matt Palmer, Head of Customer Care for ShopKeep POS. \u00e2\u20ac\u0153I am delighted and humbled to see the team\u00e2\u20ac\u2122s work further acknowledged by this award.\u00e2\u20ac\u009d<\/p>\n<p>The Stevie Awards for Sales &amp; Customer Service are the world\u00e2\u20ac\u2122s top sales awards, contact center awards, and customer service awards. More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year\u00e2\u20ac\u2122s competition, an increase of 10% over 2012. More than 100 members of eight specialized judging committees determined \u00c2\u00a0Stevie Award placements from among the Finalists during final judging this year.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ShopKeep POS was presented with a Bronze Stevie\u00c2\u00a0Award for Front-Line Customer Service Team of the Year in the Computer Hardware, Services &amp; Software category at the seventh annual Stevie Awards for Sales &amp; Customer. Other finalists in this category included Rackspace Hosting and nFocus Solutions. ShopKeep POS was founded in 2008 by Jason Richelson, a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3],"tags":[276,499,300,237,498],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ShopKeep POS Receives Stevie Award for Best Customer Service - Barcoding News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.barcodesinc.com\/news\/shopkeep-pos-receivesstevie-award-for-best-customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ShopKeep POS Receives Stevie Award for Best Customer Service - Barcoding News\" \/>\n<meta property=\"og:description\" content=\"ShopKeep POS was presented with a Bronze Stevie\u00c2\u00a0Award for Front-Line Customer Service Team of the Year in the Computer Hardware, Services &amp; Software category at the seventh annual Stevie Awards for Sales &amp; Customer. Other finalists in this category included Rackspace Hosting and nFocus Solutions. 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