{"id":25440,"date":"2021-06-01T15:51:41","date_gmt":"2021-06-01T21:51:41","guid":{"rendered":"https:\/\/www.barcodesinc.com\/news\/?p=25440"},"modified":"2021-06-25T17:03:50","modified_gmt":"2021-06-25T23:03:50","slug":"what-are-customers-expecting-from-your-home-improvement-store","status":"publish","type":"post","link":"https:\/\/www.barcodesinc.com\/news\/what-are-customers-expecting-from-your-home-improvement-store\/","title":{"rendered":"What are customers expecting from your home improvement store\u00ef\u00bb\u00bf?"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p>After being confined to their homes for almost\na full year, over half of American consumers undertook home improvement\nprojects, leading to increased sales amounting to nearly $400 billion<a href=\"#_ftn1\">[1]<\/a>\nin revenue in 2020. However, along with increased sales came new customer\nexpectations, demanding more from home improvement stores. To keep up with\ncurrent trends, retailers are expected to provide:<\/p>\n\n\n\n<ul><li>Stress-free tool\nrental \u00e2\u20ac\u201c Reverse logistics has posed issues to many storefronts in the past,\nyet tool rentals have been expected to increase store revenue as customers are\nmore likely to make additional purchases and refer retailers offering\nrentals.&nbsp; <\/li><li>Faster customer\nassistance \u00e2\u20ac\u201c While customers still expect amiable and personalized shopping\nexperiences, the average expected wait time for customer service is around 2\nminutes<a href=\"#_ftn2\">[2]<\/a>\nor less. <\/li><li>Contactless curbside\npickup \u00e2\u20ac\u201c Following the COVID-19 outbreak, at least 59%<a href=\"#_ftn3\">[3]<\/a>\nof consumers still plan to use contactless curbside pickup due to convenience\nand speed. <\/li><\/ul>\n\n\n\n<p><strong>Build a shopping experience that exceeds expectations with\nBarcodes, Inc. <\/strong><\/p>\n\n\n\n<figure class=\"wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Simplified Home Improvement Solutions\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/wAAjlBbbwp4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Product and price are no longer the only driving factors when it\ncomes to retaining customer loyalty. That\u00e2\u20ac\u2122s why Barcodes, Inc. partners with\nleading tech players like <a href=\"https:\/\/www.barcodesinc.com\/zebra\/\">Zebra\nTechnologies<\/a> to optimize the\nentire shopping experience. Readapt home improvement storefronts to integrate\u00e2\u20ac\u00a6<\/p>\n\n\n\n<ul><li>Intelligent <a href=\"https:\/\/www.barcodesinc.com\/barcodesedge\/solutions\/rfid\/\">RFID<\/a> store visibility \u00e2\u20ac\u201c Facilitate shelf replenishment when you keep\ninventory accuracy rates at 99.99% with best-in-class technologies like Zebra\u00e2\u20ac\u2122s\nRFID sensors.&nbsp; <\/li><li>Wall-to-wall\nconnectivity \u00e2\u20ac\u201c Keep workers connected to each other and current inventory\nlevels, preventing out-of-stocks while providing quick service with as many\nresources as needed available. <\/li><li>Contactless checkout \u00e2\u20ac\u201c\nReduce customer density and prevent germ spread with multiple <a href=\"https:\/\/www.barcodesinc.com\/barcodesedge\/solutions\/contactless-point-of-sale\/\">contactless\npayment options<\/a> such as self-service\nkiosks and <a href=\"https:\/\/www.barcodesinc.com\/barcodesedge\/solutions\/click-and-collect-curbside-pickup\/\">curbside\npickup<\/a>. <\/li><li>Around the clock\nsupport \u00e2\u20ac\u201c From initial solution design to ongoing maintenance, BarcodesEDGE\nservices simplify device procurement and deployment for faster uptime and\nnoticeable ROI. <\/li><\/ul>\n\n\n\n<p><strong>See how Barcodes, Inc weaves Zebra\u00e2\u20ac\u2122s best-in-class technologies into the modern storefront in our <a rel=\"noreferrer noopener\" aria-label=\"flyer (opens in a new tab)\" href=\"https:\/\/cdn.barcodesinc.com\/themes\/barcodesinc\/pdf\/Barcodes\/barcodes-inc-home-improvement-easier-than-ever.pdf\" target=\"_blank\">flyer<\/a>.<\/strong> <\/p>\n\n\n\n<p>Go beyond customer expectations with a modernization solution centered on your goals. <a href=\"https:\/\/www.barcodesinc.com\/email-us\/\">Contact Barcodes, Inc. today<\/a> for a free consultation to get started. <br><\/p>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<p><a href=\"#_ftnref1\">[1]<\/a> Home\nimprovement market size in the United States from 2008 to 2024. Statista <\/p>\n\n\n\n<p><a href=\"#_ftnref2\">[2]<\/a> \u00e2\u20ac\u0153Servicing\nCustomers Essential for Home Improvement Retailers to Differentiate, J.D. Power\nFinds\u00e2\u20ac\u009d. J.D. Power. Jun 11, 2020.<\/p>\n\n\n\n<p><a href=\"#_ftnref3\">[3]<\/a> Jansen, Caroline. \u00e2\u20ac\u0153After COVID-19, is curbside delivery here to stay?\u00e2\u20ac\u009d. Retail Dive. May 14, 2020.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After being confined to their homes for almost a full year, over half of American consumers undertook home improvement projects, leading to increased sales amounting to nearly $400 billion[1] in revenue in 2020. However, along with increased sales came new customer expectations, demanding more from home improvement stores. To keep up with current trends, retailers [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":25443,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[224],"tags":[15,1354,3305,3329,3327,1306,1856,158,3328,2354],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What are customers expecting from your home improvement store\u00ef\u00bb\u00bf? - Barcoding News<\/title>\n<meta name=\"description\" content=\"See why Barcodes, Inc. partners with leading tech players like Zebra Technologies to optimize the entire shopping experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.barcodesinc.com\/news\/what-are-customers-expecting-from-your-home-improvement-store\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What are customers expecting from your home improvement store\u00ef\u00bb\u00bf? 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