{"id":2337,"date":"2010-04-20T12:52:07","date_gmt":"2010-04-20T18:52:07","guid":{"rendered":"http:\/\/www.barcodesinc.com\/news\/?p=2337"},"modified":"2019-10-16T12:51:12","modified_gmt":"2019-10-16T18:51:12","slug":"cognitivetpg-printer-labels-help-skiers-race-through-the-rental-process-at-copper-mountain","status":"publish","type":"post","link":"https:\/\/www.barcodesinc.com\/news\/cognitivetpg-printer-labels-help-skiers-race-through-the-rental-process-at-copper-mountain\/","title":{"rendered":"CognitiveTPG Printer & Labels Help Skiers Race Through the Rental Process at Copper Mountain"},"content":{"rendered":"

Challenge<\/h3>\n

Copper Mountain Resort needed a system to effectively manage its rental equipment inventory between five store locations and to expedite the rental process for its skiers and boarders.<\/p>\n

Scenario<\/h3>\n

Copper Mountain Resort was using an inefficient system to track and manage its inventory<\/a> of ski rental equipment between each of the five different rental locations. According to Gary Deetz, Warehouse Supervisor, the self made system was faulty and labor intensive. Basically they combined 3 pieces of construction paper to determine store location, shelf location, and product information \u00e2\u20ac\u201c the color paper represented the store location.<\/p>\n

They needed a system to effectively manage its rental equipment inventory between five stores and to expedite the rental process for its customers. The system had to operate as a stand alone because of limited workspace to include a computer. They also needed to print serialized labels and be able to easily enter the variable information on the spot for the replacement labels. Finally they needed a label that would adhere to the ski, pole, boot, or snowboard without falling off due to the wide array of environments from freezing cold to 70 degrees and very wet conditions.<\/p>\n

Solution<\/h3>\n

CognitiveTPG<\/a> worked directly with Gary Deetz and his team to find a customized labeling solution to meet the ski resort rental facilities\u00e2\u20ac\u2122 requirements. The C Series printer (4\u00e2\u20ac\u009d Cxi<\/a>) was the printer of choice because of its durable construction, LCD user interface menu, and its ability to attach a keyboard\/scanner peripheral for a stand alone solution.<\/p>\n

Finding a label that would withstand the harsh, drastic environments and constant abuse proved to be the biggest hurdle. Deetz worked with CognitiveTPG\u00e2\u20ac\u2122s Media Development Manager, Jay Beresford, to test a variety of adhesives. After a week of testing they found the right solution. In November of 2009 they began tagging all the new and old equipment throughout all five locations, representing roughly 7000 labels.<\/p>\n

Today, Cooper Mountain\u00e2\u20ac\u2122s customers experience a quick and effective rental process, starting with a self service kiosk to input their customer information. The print out is given to the attendant who selects the proper product, scans the barcode, and the skier is ready to go.<\/p>\n

Each label has readable contact information in case of loss or equipment failures. As an added convenience the labels are color coded so a customer can return the equipment to any of the five locations that is most convenient. The color code helps the resort manage the inventory between stores.<\/p>\n

Copper Mountain Resort selected the CognitiveTPG C Series printer solution because it offered a:<\/p>\n